PROJECT DESCRIPTION
PROCESS BRIEF UK LIFE STYLE SURVEY CAMPAIGN Service to be provided: To conduct a life style survey with UK consumers and take their opinions and feedback on sponsored questions. Nature of Campaign: Outbound Telemarketing Calling Window: 0900 hrs. GMT – 2100 hrs. GMT Sale Definition: A survey is billable on the basis of affirmative answers taken for sponsored questions. Besides, survey must have been conducted in adherence to norms given. Recordings must be kept for 6 months. Pay Out: To be discussed subsequently Payment Schedule: Billing Cycle – 7 days Payment Cycle – 15 days
Annexure – Criteria Billable Leads: 1. Opt-ins are asked appropriately and affirmative answer is taken. 2. Sponsored questions are asked verbatim. Reject Leads: Client will have right to reject the leads on the following grounds: 1. Opt-ins are not asked (Legally Mandatory Question) 2. Use of words like “In Future” to take a YES from customer 3. Incomplete/Incorrect contact details (including Name, Address and Phone number) 4. Duplicate records 5. Bona-fide survey not conducted (making up the data) 6. Calls on TPS data 7. Data conducted in such a manner as to cause complaint (i.e. intimidating prospect) 8. Retires (unable to contact prospect after numerous attempts) 9. Recordings not available % of reject leads to total leads produced in a month must not go beyond 25%. BPO Muntra holds its right to reject all leads produced in case of abnormality in rejects are found.
CURRENT BIDS
BID DATE
SERVICE PROVIDER
BID AMOUNT
EST. DELIVERY DATE
02/04/10
$50.00
02/10/10
COMMENTS: We are a group of talented individuals based in Lahore,Pakistan. We have already done a lot of similar projects.We are working with USA as well. With our source of knowledge we can do your project at your utmost satisfaction. We assure that we can give our best services at a cheaper price.we have project to outsource as well. Abbas mehdii@yahoo.com
02/04/10
$50.00
02/10/10
COMMENTS: We are a group of talented individuals based in Lahore,Pakistan. We have already done a lot of similar projects.We are working with USA as well. With our source of knowledge we can do your project at your utmost satisfaction. We assure that we can give our best services at a cheaper price.we have project to outsource as well. Abbasmehdii@yahoo.com
