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CALL CENTER PROJECT




PROJECT INFORMATION

Title: Call Center Consultants
Budget: Confidential
Location: Not Disclosed
Time Left: Ended

PROJECT DESCRIPTION

We need a call center consultant which a huge network of Indian based centres with experience in UK B2C calling.



CURRENT BIDS

BID DATE SERVICE PROVIDER BID AMOUNT EST. DELIVERY DATE
06/28/08 Egyptian contact center operator (ECCO) $25.00 06/29/08
COMMENTS: ECCO :We request to have a contact email to send all the requested in details Introduction ? ECCO Service Methodology (Operation Highlights) ? People ? Infrastructure ? Quality Assurance III- CLIENT Project: Scope of work ? CLIENT call center project ? ECCO objective ? ECCO proposed services ? ECCO proposed working environment ? Project Important considerations ? Reporting Implementation ? Implementation steps ? Implementation duration ? Training Tracks Responsibilities ? ECCO responsibilities. ? CLIENT responsibilities. Introduction ECCO in brief ECCO is a fast-growing provider of outsourcing, in sourcing and co sourcing contact-center services. ECCO is one of the leading players in the business-process-outsourcing-solution market. ECCO was originally established in 2001 as a 3rd party (outsourcing) call center operator with a majority ownership by National Telecommunications Corporation (NTC), the leading Telecom and IT holding company in Egypt. By the End of 2006 ECCO's ownership transformed to be totally owned by NEDAA Holding Corporation which was co-founded by the alliance of Al Mansour & Al Maghrabi Group together with National Telecommunication Cards Company – NTCC, National Telecommunications Cards Company,(NTCC) offers prepaid voice services over fixed lines; the company is operating an intelligent network platform capable of handling up to 4 million simultaneous cards and is providing an entry for NTC into the lucrative segments of the residential voice market Al Mansour & Al Maghrabi Group, The group was established in 1996 as the first step towards a long-term cooperation between the operations of both El Mansour and El Maghraby groups. They make up an array of industries in numerous diversified fields. MMI&D also provides brokerage and consultation services to foreign and local institutions ECCO is more than just a conventional contact service provider.
06/30/08 Techsphere Technologies Pvt. Ltd. $25.00 07/21/08
COMMENTS: Techsphere Technologies Pvt. Ltd. is offering a solutions for IT industry. Techsphere Technologies Pvt. Ltd. provides KPO, BPO, IT services, and software solutions consultancy to its client and customers. Techsphere Technologies Pvt. Ltd. offers on-site technical consultancy service in the following areas : 1. ERP Solutions Development and implementation. 2. Migration from old software system to new system. 3. Customized Solution. 4. Web based project. 5 KPO & BPO Techsphere Technologies Pvt. Ltd. 103/1, Saraswati Sadanam, 1st Floor, Near Joshi Mangal Karyalay, Dharampeth, Nagpur - 440010 Phone No.: 0712-6454706. 9373157720, 970276802 Url : www.techsphereindia.com Mail Us : info@techsphereindia.com
06/30/08 Swastik BPO Services $25.00 07/01/08
COMMENTS: We introduce ourself as Swastik BPO Services, one of the premier outsourcing companies in India providing contact center consulting as well as outsourced process management services. We have our own centre as well as quite a few good partner centres where we outsource projects. You can find more information about Swastik BPO Services by visiting our web site, www.swastikbpo.com. We have prior experience in running UK campaigns thorough our network of partner centres and are interested in running your campaign. In this regard, we would appreciate if you can send across all relevant information for the campaign so that we can review the same and take it forward. Please send across the details at contact@swastikbpo.com Awaiting your response and looking towards working together in future.
06/30/08 Chellsoft $25.00 07/01/08
COMMENTS: Hi Having gone through your post, we would like to offer our services for the same. You may want to discuss the details on email address - chellsoft@gmail.com Regards,Binil Joseph
07/01/08 Gyanidhi Consultancy Services (P) Ltd. $25.00 07/20/08
COMMENTS: WE introduce ourself as Gyanidhi consulting services. We are into BPO services and offer complete Back Office Processing Support for Speed, accuracy, and reliability - the cornerstones of the GCSPL - BPO approach to Back Office. The team consists of professionals with extensive experience in a diverse range of vertical domains, back office processes and process migration.We have highly trained staff and are ready to take projects on Turn Key or Time and Material basis .We have the experience of 3 years in the field of call center operations ,data entry and data processing .We have undertaken several US projects and we have strong on the ground presence in India and US .For any query feel free to contact us at bpo@datamanusa.com
07/01/08 Sakunthala Software Solutions $25.00 07/07/08
COMMENTS: Hi i am Anil from Hyderabad plz contact me at bpo.anil@gmail.com,+91-9703348089 +91-9866773847. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
07/02/08 FIRST WAVE CONSULTANCY $10,000.00 07/10/08
COMMENTS: Hi We are an outsourcing consultancy. We deal with more than 50 call centers across India. Please forward the details about the process(es), we can start working on it immediately. For enquries: subbu.firstwave@gmail.com Regards Ganapathy Subramaniam CEO First Wave Consultancy
07/03/08 C-way Solutions $25.00 07/04/08
COMMENTS: C-way Solutions telemarketing professionals provide you with free consulting services to ensure that your program requirements are managed in the most effective manner. We are having close to 300 experienced Call Centers from India, Philippines, Australia, US and South America who have joined hands with C-way to provide any voice and web based services to our service buyers. You really have nothing to lose. Utilize our experience and expertise in understanding your needs, and we'll provide you with options that make sense and that too absolutely free of cost to you as a Service buyer. Please contact us at: info@cway.co.in, call us at: +91-9375965256. Best Regards.
07/07/08 Akshar Info Services $25.00 07/15/08
COMMENTS: Respected Sir, We are offering you our proposal for Contact/Call center services and solutions. AIS group is rooted in the belief that exceptional performance is a function of exceptional people, exceptional tools, exceptional training, exceptional measurement, and most importantly, exceptional expectations. We are 100 seated national/international center located in Surat, Gujarat, India where outstanding work ethic and strong moral character comes... AIS infuse state-of-the-art Contact/Call center technology, creating a powerful combination of the right talent with the right technology. Servicing and retaining is the life of business to remain successful. That's where AIS Group comes in. We are committed to providing you with the highest quality service at the most competitive price possible, allowing you to focus on managing your needs rather than managing your wants. We can offer you the best services and solutions with technically perfect and up to mark technology. Our execution is very fast and we assure you maximum throughput on our services and solution integration. We are looking forward for your interest working / partnering with your company for the above mentioned services as an offshore partner with good number of seats at a competitive rates for per hour/per seat/per day basis. We can offer you the best services and solutions with technically perfect and up to mark technology. Our execution is very fast and we assure you maximum throughput on our services and solution integration. We hope it will be as per your requirements. Do forward us the complete contact details. Looking forward for your reply soon. Heny Patel services@aksharinfoservices.com +91-09924470031, +91-09427498410, +91-09727699966
07/07/08 stargroup2002 $25.00 08/07/08
COMMENTS: We are Star Group who is handling 24/7 all type of Inbound and Outbound projects. we have total of four years experience in surveys and lead generation, appointment setting campaigns. All seats are networked with both data and voice capabilities and are available on a 24x7 basis. Delivery Model blends robust technology solutions along with superior operations management, which provides our clients with enhanced customer experience. send me the project details so that we can close things as soon as possible. contact : stargroup2002star@yahoo.co.in, +91-9940200239,For further details let me send you our company profile