PROVIDERS

CALL CENTER PROJECT

CURRENT BIDS

BID DATE	SERVICE PROVIDER	BID AMOUNT	EST. DELIVERY DATE
04/08/08	KASYAPISERVE	$1,000.00	04/09/08
COMMENTS: would like to take this opportunity in expressing our gratitude to your company, for thinking on choosing kASYAPIserve as your intended, offshore, outsourcing Partner, venturing to scale, our business potentials, at newer grades. In today’s business environment, the only constant is change. Our flexibility helps us, and our clients, be on the cutting edge. We understand that business requires change and working with an outsourcing vendor is a paradigm change for many organizations. We therefore work with our clients to make changes as seamless as possible. At KASYAP iSERVE, we specialize in business process outsourcing services and offer flexible, efficient, transparent and secure solutions in several domains including telecommunication, healthcare, insurance and banking, travel. Our business is to provide increased efficiency and the resulting reduced costs to our clients, we therefore continuously look for ways to reengineer our processes, use technology to automate as much as possible, and reduce the rate of human error. We in ITES industry, currently are at the threshold of synergizing our “business-operations” in the serviced business vertical’s and are committed to continue our focused approach of enhancing all aspects of service quality to ensure your continued patronage.contact me at sarfaraz.shaikh@kasyapiserve.com or cell # 9821065824
04/09/08	Aceed Call Centers Services	$1,000.00	04/30/08
COMMENTS: We have more at least 500 experienced home-based INBOUND customer service agents available at any time, 24 hours and 7 days. Our platform is Five-9 Operating System with high level technical support from U.S. and Canada. Reply if interested. Thanks.
04/07/08	Voiceville Communications, Inc.	$25.00	04/08/08
COMMENTS: Hi! This is Voiceville Communications, Inc. We have been in the call center business for about four years. We have proven our expertise, excellence and experience in this field. We are known in the industry to be offering the lowest price per hour without sacrificing the quality of the calls. We would be very happy to hear from you and work for you. You may visit our website www.voicevilleinc.com or email us through m.executive@voicevilleinc.com. We are looking forward to hear from you.
04/02/08	Miran Solutions	$25.00	04/25/08
COMMENTS: Please contact us via email at: Janmeet@miransolutions.com via phone in Canada at: +1 204 977 4445, In India at: +91 991 586 1596 Miran Solutions is Canada based BPO/Technical Support/Call Centre with its offshore centre in India. Miran Solutions is one of the fastest growing call centre with 65000 Sq. ft offshore facility in India. 1500 seats are in use and we can expand another 600 seats at short notice. Another 35000 Sq. ft offshore centre is in construction phase. We are running a number of international projects which include inbound customer care and post sales support for technology distribution companies in U.S. and U.K., outbound lead generation and appointment setting process for mortgage and insurance companies in U.S. and Canada, outbound campaign for wireless and long distance plan sales in U.K. and Canada, Debt Consolidation process for U.S. and bulk data entry for international clients. Apart from that we cater India’s all major telecom giants and financial institutions for customer care and technical support processes. We have stringent security norms at IT level and at facility level that ensure confidentiality of your data. We have state of the art data centre with cutting edge technology. Our hardware life cycle is of three years. All the hardware equipment if protected by our business continuity plan. Each and every workstation and all data centre equipment is on our UPS system. To ensure 24 hours uninterrupted power supply, we have adequate Generator back up (550 KVA+) and we have 1000 KVA Dedicated Transformer.
04/03/08	Ken-Tech Data Limited	$25.00	04/20/08
COMMENTS: We are a BPO provider firm based in Nairobi, Kenya.We have a staff of trained and seasoned data entry operators, callcentre agents, transcribers etc. We have the capability and capacity to process any type of data typed or handwritten.We have already established our call center facility, equipped with the latest technologies.The call center is a fully VOIP based network located in 4000 sq.ft. premises with 100% power backup and other redundant backup soultions.The center has a capacity of 25 seats which can be upgraded further on a short notice anytime. We are financially strong enough to expand the center to 500 seats. We bring high quality and innovative thinking to our services and endeavor to exceed the expectations of our clients by providing exceptional service and acting as a catalyst for their growth by contributing to their flexibility and responsiveness. We are ready to start ASAP.We would like to bid for your requirement. Please let us know of your detailed & specific requirements so that we can submit you a proper proposal for your perusal, which will entail the complete cost/effort estimate. The bidding amount and delivery time mentioned here is just a placeholder. A correct estimation can be done after going through the detailed specifications. PLease go through our profile here on Offshorexperts.com and Kindly contact us on munjal@ken-techdata.com
04/03/08	NIIT Smart Serve Limited	$25.00	04/04/08
COMMENTS: NIIT SmartServe, established in 2002, is a 100% subsidiary of NIIT Technologies Ltd. It provides support to diverse verticals including Insurance, Financial services, Telecom, Travel & transportation and Retail. It delivers customized BPO solutions requiring excellent training and knowledge management. Its integrated suite of services blends state-of-the-art technology and business process expertise, gained from the substantial experience that NIIT Technologies and NIIT SmartServe have in the stated verticals, to deliver identifiable cost savings and business efficiency. Its World Class Facility, advanced telecommunication infrastructure, stringent data security methods [BS7799 / ISO 27001] and proven methodology (BPM3) for process migration add to its customers’ satisfaction. Improvement methods based on Six Sigma and COPC-2000 certification enhance its service delivery. Its human resources are a strong differentiator. With a deep employee development and training culture, its ability to ‘skill’ and ‘scale’ manpower is a big asset. NIIT SmartServe has made its mark as a global outsourcing brand with its achievements like 100% Customer satisfaction, Best Contact Centre – APAC award (ContactCentreWorld.com) and listings with IOAP and Fortune Global. We are keen on working on this program. Please write to me at ankurba@niitsmartserve.com with the details of the program. Many Thanks, Ankur Bamba
04/03/08	Inez Infotech Pvt. Ltd.	$35.00	03/03/09
COMMENTS: Hi, We are a state of the art 400 seater strategic outsourcing organization based at Mumbai (India). We are on the Nortel & Cisco network along with IBM DELL & HP servers & on the Aspect Concerto Solutions and IPLC. We are a Pvt. Ltd co. and have been providing Customer Contact Services. We are currently running with 400 seats and are in the process of ramping up to 600 seats shortly. Our service offerings include inbound, outbound, and blended sales and service; web chat, email fulfillment, back office processing, help desk tech support, etc. Our highly advanced world class technology provides the platform necessary to enable a high level of quality service at all times at a very economical cost. We understand that suppliers of domestic and offshore services must be able to deliver wholly consistent performance regardless of the location of those services. We would appreciate the opportunity to discuss our organization and the services we render at an given opportune time and look forward for the pleasure of hearing from you soon
04/03/08	Planman Technologies Pvt Ltd.	$25.00	04/15/08
COMMENTS: Contact vaibhav.kaushal@planmanconsulting.com)*******Planman Technologies is one of the largest multi interest Technologies and business services corporations in India with offices in New Delhi (headquarters), Mumbai, Bangalore, Hyderabad, Chennai, Pune, and Ahmedabad as well as in Dubai, Singapore, the United Kingdom, and the United States.Planman Technology’s services are utilized by a number of the Fortune 500 organizations. **** We provide services related to the field of voice & non-voice based projects. ***** We are interested in the project as we have experience in similar projects ****** Visit our website at www.planmantechnologies.com or www.planmanconsulting.com for more details*****Please contact me (Vaibhav Kaushal, Manager BD) at vaibhav.kaushal@planmanconsulting.com or call me at +91 9212384416 to discuss it further. Regards, Planman Technologies Pvt. Ltd
04/03/08	E4e Inc	$25.00	04/04/08
COMMENTS: e4e is Business Transformation company Head quatered in Santa Clara CA USA with 6 delivery centers wordwide. working with fortune 500 companies in providing enterprice and consumer level technical and customer support services.We are having empoyee base of 3500+.We are in the market since 1999.We are ISO certified. e4e is a speacialist in conevrting your contact center in to revenue generating center. 2 delivery centers(Bangalore/Chennai in India. Working with leading Technoloy companies by providing inbound customer/technical support through Voice/email/chat For further info please contact Aravindan Business Development Manager 877-698-4081 Mobile 0-9986660300 aravindan.k@e4e.com www.e4e.com
04/03/08	CNS	$25.00	04/20/08
COMMENTS: Caretel BIO (C&S) is an Information Technology Enabled Service (ITES) that has been in operation since 1989. Having received awards for Business Process Outsourcing (BPO), Caretel has diversified and now includes Knowledge Process Outsourcing (KPO) as well…. We have an extensive experience in customer care, Customer support and other inbound services….. We also provide Tech support and KPO related inbound services for many of our clients, which range from Logistics, Merchandising, HR related services including Inside Sales, Customer Care / Retention / Loyalty, Inbound Service, Credit Management, Billing, Collection follow-up, Sales Order Management, Customer Claim Management etc. Our KPO includes Financial and Accounting, General Accounting, Accounts Payable, Global Vendor Identification, Purchase Order Management, Auditing & Processing of shipping documentation, Shipment tracking, Pre and post shipment documentation, Liaison with shipping lines & freight forwarders, Audit & Processing of inland transportation invoices……I find this project perfectly meeting the profile of our company and We are very much looking forward to have a direct conversation with you regarding it. We would like to share more about the profile of our organization and our capabilities. Please contact me back on raghvendra.singh@colwell-salmon.com – or give me a call at +91-9999035991.
04/03/08	Beacon Global Services Corporation	$25.00	04/15/08
COMMENTS: BEACON is a fully multimedia web-enabled BPO Services Bureau. We offer world class BPO/ Contact Center solutions to our partners throughout the world using our back-office centers in Hyderabad, India which has a current capacity of 1000 stations capable of operating 24/7/365. We also currently operate a 48-seater contact center at Poughkeepsie, New York. Our parent company IIC is completely debt free and has over 700 consultants and employees working onshore, on site with clients, offsite and offshore locations. We have strong in-house technical/operational talent pool with 24 x 7 Shift coverage (overlap) and Global Resource Integration. Our Commitment to Quality & Financial Stability: IIC has the highest Dun and Bradstreet rating of 4A1. BEACON and its parent company IIC are ISO 9001 Certified We offer a wide range of BPO solutions and services – Inbound and Outbound process of a contact centre and also Tech Support and Customer support. The BEACON Advantage: Beyond cost Outsourcing, we reckon, is not merely a cost-cutting strategy. We enable clients to realize value beyond cost. At the forefront in delivering enhanced value to clients – we exploit Outsourcing as a business strategy to transform organizations into agile powerhouses. Our proven domain expertise thanks to the IIC (our parent company) heritage of consulting and technology excellence, positions us uniquely. We have the capability to sit across the table with our clients and define the Outsourcing strategy for them: Which operational services to Outsource; which to retain, competencies to secure, so on and so forth. Our clients have achieved quantifiable business benefits, and competitiveness with our Outsourcing strategy. Please contact Mr. Ravi Shanker over Phone : (1) 845 – 625 – 2154 Ext. 8806 / Mobile : +919866606009. ravi.unison@gmail.com / ravi_shanker@BeaconGlobalServices.com
04/03/08	THE AHEADS (P) Ltd	$25.00	04/05/08
COMMENTS: THE AHEADS LTD is a leading U.S based global provider in Contact Center Operation Service Provider. We handle 24x7 all type of Voice Inbound & Outbound and Non Voice Support, E-mail & Chat services- Aheads is a ISO, IPLC, DOT, STPI registered Company --Our Tech-99.99% up time across all connectivity and redundancy available across all networks- DELL servers, Aspect Unified IP Dialers with Call Monitoring Servers, Cisco switches, with International Private Leased Circuits IPLC from SingTel. All seats are networked with both data and voice capabilities and are available on a 24x7 basis. Delivery Model blends robust technology solutions along with superior operations management, which provides our clients with enhanced customer experience. Aheads delivery model not only reduces client operational costs by 30-40%, but also adheres to stringent quality standards. We are keen on working for your account. Please write to me with the details of the account at jerrin@the-aheads.com
04/03/08	THE AHEADS (P) Ltd	$25.00	04/05/08
COMMENTS: THE AHEADS LTD is a leading U.S based global provider in Contact Center Operation Service Provider. We handle 24x7 all type of Voice Inbound & Outbound and Non Voice Support, E-mail & Chat services- Aheads is a ISO, IPLC, DOT, STPI registered Company --Our Tech-99.99% up time across all connectivity and redundancy available across all networks- DELL servers, Aspect Unified IP Dialers with Call Monitoring Servers, Cisco switches, with International Private Leased Circuits IPLC from SingTel. All seats are networked with both data and voice capabilities and are available on a 24x7 basis. Delivery Model blends robust technology solutions along with superior operations management, which provides our clients with enhanced customer experience. Aheads delivery model not only reduces client operational costs by 30-40%, but also adheres to stringent quality standards. We are keen on working for your account. Please write to me with the details of the account at jerrin@the-aheads.com
04/04/08	Siddharth John	$25.00	05/05/08
COMMENTS: We represent ISO 9000-2001 BPO/KPO Companies, already providing services to giants like Sprint, T-Mobile, etc. Providing an Inbound customer care as well as activation, Accessory sales, Invoicing, Inventory management, back-office support and despatch. We also provide support in the Fields of Insurance, Mortgage (End-to-End Processing), Tax Search, Debt Consolidations, Lead Generation etc. Contact: Siddharth John 09879 509 859/09898 168 027
04/07/08	ICCD Pvt. Ltd.	$30.00	04/30/08
COMMENTS: Hi, Our profile matches your requirements and we strongly believe that we are in a position to execute this process. We introduce ourselves as a contact center, located in Mumbai, India,(estd.1998) and are working on a very high end technology to provide full proof security. Presently we are into KPO,Legal Transcription and Text Support/ email Support. We have the required experience and expertise to execute any voice/non-voice, outbound/inbound offshore project.I hope that the above information would suffice. Kindly revert back In case of any clarifications WITH CONTACT INFO AND DETAILS OF PROJECT at bhattasali@yahoo.com.
04/07/08	Qtek solutions	$25.00	04/30/08
COMMENTS: QTEK Solutions is a young and dynamic company offering robust, cost efficient and scalable technical solutions to clients Worldwide. Our services include Software Development, Call Center Services, Web Development and Data Management. Our team has over 20 years combined experience in software development, web development, telecoms and networking, providing real solutions to a wide range of industries, from travel and real estate, to banking and retail. We view ourselves as an extension of your business, and will not only keep you up to date with your current solution, but will also be proactive in suggesting solutions that may benefit you in the future. We will always be on hand to answer your queries and intend to provide you with an unrivalled service throughout our partnership. We look forward to helping you achieve all your goals and successes. Please contact at ahmed@qteksolutions.net
04/04/08	Silicon Biztech Private Limited	$25.00	04/25/08
COMMENTS: I would like to introduce myself as Sandeep Mohanta; Head Business Development- for Silicon Biztech, a Gurgaon, India based organization with offices worldwide. We are a specialist call centre & marketing company working with some of the leading Educational Institution and Organizations in the Telecom and Utility industry and help them in acquiring and retention of the customers through telemarketing & sales lead generation in the B2B and B2C market. We have got extensive experience in promoting companies to consumers and have built significant competencies in achieving set targets. Our services: Telemarketing & Telesales Qualified sales lead generation & appointment setting Our USP – State of the art call centre in Gurgaon , multi-lingual telemarketers who represent our clients in a professional manner Flexible pricing structure resulting in WIN – WIN relationships Please let me know if this is something of interest to you so that we can discuss our proposal in more detail. Web: www.silicon-world.com, www.siliconbiztech.com, www.ebusinessindia.com Our key ares are Lead generation and management, Customer Acquisition and Retention and Up Selling of the products. Apart from that Silicon Biz Tech is an, IT Solutions, IT Enabled Services organization, assisting its customers in ‘Creating Better Businesses’ by deploying streamlined and innovative business solutions in the areas of Technology, Marketing and Operations outsourcing. A 100% Export Unit registered with STPI (Software Technology Park of India). Our proposal presents our recommendations that best meet your objectives
04/04/08	Smadurk Infotech	$25.00	05/05/08
COMMENTS: We are 500+ seats center in Bangalore. Can we have further discussion if you provide your contact details? Mail me at deep@smadurk.com or call at 09986063337 after 3 pm any day.