PROVIDERS

CUSTOMER SERVICE PROJECT

CURRENT BIDS

BID DATE	SERVICE PROVIDER	BID AMOUNT	EST. DELIVERY DATE
04/02/08	Hogo Works Solutions Pvt. Ltd.	$25.00	04/10/08
COMMENTS: We are a call center and BPO based out of Bombay, India. We have more than 100 seats and actively providing services to US and UK clients. The kind of work which we are doing ranges from Website designing to Telemarketing and customer support. We are also doing some appointment setting for a Insurance company. Having more than 4 years of experiences we can guarantee you that you are in safe hands. The answers to your queries are as follows : Are you willing to pass on information to other providers in different time zones if necessary. - Yes we are willing to pass on information to other providers in differenet time zone as we believe in team work. What other tasks can you handle. - we can handle works such as web designing, telemarketing, appointment fixing etc. Thanks and Regards Ravi Mishra Sales Manager Hogo Works Solutions Pvt. Ltd. ravi@hogoworld.com 00-91-9867677010 00-91-22-67309999
04/02/08	Knowxwell Infotech	$25.00	04/03/08
COMMENTS: Knowxwell is company registered in India. We work in partnership with clients to develop new forms and type of environments in response to their needs.Knowxwell is company with ample amount of flexibility. Flexibility means in terms of not just providing services but also to customize us to the clients needs and to provide the best solution.We are your on / offsite group developing user-friendly solution, your data processing center, long-term partner and even a part of your R&D division. Our services to the clients include B2B, B2C, and C2C: · Web based Development · Consultancy · Data Conversions · Off shore development · Support services · Call Center (BPO) · Call center's (BPO) complete Installation, maintenance & consultancy We are offering in contour with standard International contact center & telephone-marketing department services in either business-to-business or business-to-consumer. Outbound: Telesales & marketing Lead Generation Appointment Setting & Tracking Accounts Receivable Tele surveys & Market research Inbound: Telesales Technical Support Order Taking Help Desk Directory Enquiry Customer Services Please reach us at knowxwell@gmail.com Regards Hem Dagar
04/01/08	CNS	$25.00	04/10/08
COMMENTS: Caretel BIO (C&S) is an Information Technology Enabled Service (ITES) that has been in operation since 1989. Having received awards for Business Process Outsourcing (BPO), Caretel has diversified and now includes Knowledge Process Outsourcing (KPO) as well. We have an extensive experience in Telesupport and customer care and UPSELLING for clients such as TALK-TALK. Please contact us back at email id raghvendra.singh@colwell-salmon.com...Our Services Include Inside Sales, Customer Care / Retention / Loyalty, Inbound Service, Credit Management, Billing, Collection follow-up, Account Receivable, Reconciliation, Customer Care, Sales Order Management, Customer Claim Management, Supply Chain Management. Our KPO includes Financial and Accounting, General Accounting, Accounts Payable, Global Vendor Identification, Purchase Order Management, Auditing & Processing of shipping documentation, Shipment tracking, Pre and post shipment documentation, Liaison with shipping lines & freight forwarders, Audit & Processing of inland transportation invoices...Caretel BIO has extensive experience in conducting B2B and B2C Market research too. The company employs well-trained, polite, articulate interviewers who are knowledgeable on the study details, to ensure high response rates and accurate data...We provide clients with several methodology options to collect their data, including Telephone (using CATI software),Web, Mail, Focus groups (including one-on-one, triads, traditional focus groups, online and telephone focus groups..Business to Business includes Lead Generation and Nurturing, Database, Enhancements/Cleansing,"Turnkey" Channel Marketing Programs, Profiling/Needs Assessment, IT Support, Development of new ERP projects, Development, customization of current ERP projects, Data migration from and to legacy system, mapping and implementation, Maintenance and development of web applications. Regards, Raghvendra Raj singh - raghvendra.singh@colwell-salmon.com..cell no.+91-9999035991
04/07/08	Bizcentric India Pvt Ltd	$25.00	04/09/08
COMMENTS: Bizcentric India Pvt. Ltd. is a BPO and customer care service provider based in Phoenix, AZ and having offshore center in India. Our center is equipped with state-of-the-art infrastructure (customized call center & BPO software, local US numbers, Predictive dialers, internet leased line) & continuous training programs for our resources. We have been providing accounting services, customer support services and full time assistant services to US based companies. The services we have expertise in are: Payroll, billing and invoicing, accounting, book keeping, taxation, financial reporting and analysis, and record management. From the full time assistants perspective the work involves answering phone calls, emails, administration, basic research, data entry & document management (references can be provided on request). Our resources are proficient in computer & internet and communication. Also our resources are well versed with administrative, project management and CRM tools. We can customize the complete process as per your requirement, also share and keep the information confidential as per your requirement. Having worked on similar projects we are confident that we can deliver the required services to your satisfaction. Let us know the project details so we can prepare a formal business proposal. We look forward to a mutually beneficial business relationship. Contact us at Reshma (Director-Marketing) reshma@bizcentricindia.com / 001-602-451-3984 or Raj (Director-Operations) raj@bizcentricindia.com / 91-9423860809. Thanks, Reshma Suvarna
04/01/08	Excel Callnet (P) Ltd.	$25.00	04/02/08
COMMENTS: Hello Excel Callnet was incorporated in 2002 with a vision of a BPO, the first to be in Chandigarh. We have grown over the past 6 years to employee strength of 250 and expect to grow to 350 employees in this year. This growth is expected in the traditional Call Centre business as well as in higher skill areas of BPO. We are 100+ seater at the movement and expect to grow shortly Excel's success has been the result of a focus on the quality of people, skills and processes made possible by professional management and optimum technology. We have several voice based processes running for US, UK and Canada and Australia based clients and some back office non voice projects. We have done different projects in past like Telecom (For UK, US, Australia) Appointment Setting, Credit Cards, Consumer Product Selling, Help Desk, Customer Support, Surveys,Mortgage Processing, Mortgage Lead Generation, Data Aggregation, Data Processing. We registered with STPI Mohali.For more information you can log on to our website http://excelcallnet.com We have IPLC line and using automated dailer(Two different CRM\'s). Look forward to your reply Regards Arjun S. Rawat Email: arjun@excelcallnet.com Phone: +91-9872814414
04/04/08	Nucleus Services	$25.00	05/05/08
COMMENTS: : My name is Parishrut and I represent Nucleus Services. As a Potential Strategic Alliance Partner, We can offer you with everything from Enterprise Wide Document Management to Back Office Solutions. Nucleus is in business since over 12 years and serves marquee clients in UK, Canada,North America,Germany and India. We also handle number of operations for couple of major Telecomm Companies in India As an IT enabled service provider, Nucleus has been successfully providing valuable, cost-effective, customized solutions for more then over a decade to Local and Global Clients. We can guarantee quality standards with 99.999% accuracy regardless of the volume which can back you up for scalable operations.We have 7 storeyed facility to us and state of the art infrastructure 500+ seater arrangement.We are an ISO certified and have handled a number of mullti - lingual assignments and are aware of intricacies of conducting business with global players.We are listed on Bombay Stock Exchange (BSE).Our Promoters,CEO and Management Team can be refereed to on our site. Distinguished Features of Nucleus Services We create in-house software apps, which are easy to interpret and modify. Our standards are driven by Customer's needs for quality, pricing, turnaround, volumes and after sales service. Customized solutions Readiness for innovation Diversity in service offerings Scalable enough to match your requirements Each project assigned to a team of an experienced project leader and skilled professionals. State of the art infrastructure ensuring accuracy and confidentiality of information Delivery of critical services as per turnaround time, regardless of the quantity of data In-built facility to store in safe vault or shred documents in large quantities, as per the client requirement I am open for a meeting, wherever you want.Please contact immediately on +919819500544 or parry@nucleusservices.com, www.nucleusservices.com