PROVIDERS

CALL CENTER PROJECT

CURRENT BIDS

BID DATE	SERVICE PROVIDER	BID AMOUNT	EST. DELIVERY DATE
04/02/08	Nayersoft	$25.00	04/10/08
COMMENTS: NAYERSOFT, was established to provide the best business process outsourcing solutions by leveraging on relevant technology delivered by most seasoned domain experts. NAYERSOFT, offers voice and non-voice based BPO & KPO solutions and services through offline and online modes for various domestic and international clients, from its competency centre at Hyderabad, India. We understand the quality expectations of global technology companies, in terms of high standards of output, and timely completion of projects. To achieve total customer satisfaction, our competency center offers : World-class infrastructure that includes the state of the art hardware and software, with experienced developers ready to handle projects as per the expectations of the client; Unlimited resources, both in termsof training and development, with the trained pool of software engineers and project experts being entrusted with the project work; Competitive pricing that keeps NAYERSOFT ahead of other competitors ; Tested time management and quality management that are duly adhered to ensure timely and quality delivery of the client.With the expertise we own , we have been serving in the fields of Administrative Support Services such as, Data Conversion, Data Processing, Image Scanning and Indexing, Digitization, Book Keeping, Content Management & e-Publishing; Voice based Support services such as outbound and inbound call center services and other CRM services for reputed clients globally.Contact us at: Santhi Visweshwaran Pulindala, Managing Partner,NAYERSOFT,No: 5-9-22/1/B,176/3, Level 3,Shapoor Hall, Adarsha Nagar, Hyderabad 500 063. A.P. India. Tel:040-23230921, email:santhi@nayersoft.com. www.nayersoft.com
04/01/08	CNS	$25.00	04/10/08
COMMENTS: Caretel BIO (C&S) is an Information Technology Enabled Service (ITES) that has been in operation since 1989. Having received awards for Business Process Outsourcing (BPO), Caretel has diversified and now includes Knowledge Process Outsourcing (KPO) as well. We have an extensive experience in Telesupport and customer care and UPSELLING for clients such as TALK-TALK. Please contact us back at email id raghvendra.singh@colwell-salmon.com...Our Services Include Inside Sales, Customer Care / Retention / Loyalty, Inbound Service, Credit Management, Billing, Collection follow-up, Account Receivable, Reconciliation, Customer Care, Sales Order Management, Customer Claim Management, Supply Chain Management. Our KPO includes Financial and Accounting, General Accounting, Accounts Payable, Global Vendor Identification, Purchase Order Management, Auditing & Processing of shipping documentation, Shipment tracking, Pre and post shipment documentation, Liaison with shipping lines & freight forwarders, Audit & Processing of inland transportation invoices...Caretel BIO has extensive experience in conducting B2B and B2C Market research too. The company employs well-trained, polite, articulate interviewers who are knowledgeable on the study details, to ensure high response rates and accurate data...We provide clients with several methodology options to collect their data, including Telephone (using CATI software),Web, Mail, Focus groups (including one-on-one, triads, traditional focus groups, online and telephone focus groups..Business to Business includes Lead Generation and Nurturing, Database, Enhancements/Cleansing,"Turnkey" Channel Marketing Programs, Profiling/Needs Assessment, IT Support, Development of new ERP projects, Development, customization of current ERP projects, Data migration from and to legacy system, mapping and implementation, Maintenance and development of web applications. Regards, Raghvendra Raj singh - raghvendra.singh@colwell-salmon.com..cell no.+91-9999035991
04/01/08	HELP DESK NOW INC	$150.00	04/20/08
COMMENTS: Hello, I am Bob Vora with Help Desk NOW. I would be interested in speaking with you regarding utilizing our services. About Us - Help Desk NOW is a global contact center solutions provider headquartered in Greensboro, NC. We have 8 locations across Canada & India supporting customers across USA, UK, Canada, Ireland, Australia & India. We have a seating capacity of over 1200 seats across our 8 locations with 475 agents in North America & 550 agents in India. We are medium sized contact center that provides large company results. Domain Expertise – Customer Care, Technical Support, Installation Support, Product Support, Customer Retention, Transcription, Order Processing, Activation, Number Porting, Line Provisioning, Data Entry, Survey, & Customer Acquisition. Experience – We provide voice & data entry services for various telecom companies across USA, UK, Australia, Canada, Ireland & India. Please let me know a suitable time for a presentation on our capabilities. Thanks much, Gautam "Bob" Vora Sr. Manager - Business Development 125 S Elm St Suite 200 Greensboro, NC 27401 USA T: (866) 396 4530 xtn 1005 We offer total sourcing solutions.....Ask me how?
04/02/08	Miran Solutions	$25.00	04/25/08
COMMENTS: Please contact us via email at: Janmeet@miransolutions.com via phone in Canada at: +1 204 977 4445, In India at: +91 991 586 1596 Miran Solutions is Canada based BPO/Technical Support/Call Centre with its offshore centre in India. Miran Solutions is one of the fastest growing call centre with 65000 Sq. ft offshore facility in India. 1500 seats are in use and we can expand another 600 seats at short notice. Another 35000 Sq. ft offshore centre is in construction phase. We are running a number of international projects which include inbound customer care and post sales support for technology distribution companies in U.S. and U.K., outbound lead generation and appointment setting process for mortgage and insurance companies in U.S. and Canada, outbound campaign for wireless and long distance plan sales in U.K. and Canada, Debt Consolidation process for U.S. and bulk data entry for international clients. Apart from that we cater India’s all major telecom giants and financial institutions for customer care and technical support processes. We have stringent security norms at IT level and at facility level that ensure confidentiality of your data. We have state of the art data centre with cutting edge technology. Our hardware life cycle is of three years. All the hardware equipment if protected by our business continuity plan. Each and every workstation and all data centre equipment is on our UPS system. To ensure 24 hours uninterrupted power supply, we have adequate Generator back up (550 KVA+) and we have 1000 KVA Dedicated Transformer.
04/01/08	Ken-Tech Data Limited	$25.00	04/15/08
COMMENTS: We are a BPO provider firm based in Nairobi, Kenya.We have a staff of trained and seasoned data entry operators, callcentre agents, transcribers etc. We have the capability and capacity to process any type of data typed or handwritten.We have already established our call center facility, equipped with the latest technologies.The call center is a fully VOIP based network located in 4000 sq.ft. premises with 100% power backup and other redundant backup soultions.The center has a capacity of 25 seats which can be upgraded further on a short notice anytime. We bring high quality and innovative thinking to our services and endeavor to exceed the expectations of our clients by providing exceptional service and acting as a catalyst for their growth by contributing to their flexibility and responsiveness. We are ready to start ASAP.We would like to bid for your requirement. Please let us know of your detailed & specific requirements so that we can submit you a proper proposal for your perusal, which will entail the complete cost/effort estimate. The bidding amount and delivery time mentioned here is just a placeholder. A correct estimation can be done after going through the detailed specifications. PLease go through our profile here on Offshorexperts.com and Kindly contact us on munjal@ken-techdata.com