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CALL CENTER PROJECT

PROJECT INFORMATION

| Title: Inbound Upsale Hourly Payout |
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| Budget: Between $250 and $500 |
| Location: Not Disclosed |
| Time Left: Ended |
PROJECT DESCRIPTION

REVISED>>>>>This is an inbound upsale of travel and the client has made this into hourly payout of 30$ per hour with a commitment of 1 spd in a day of one shift (8 hours) basically this would be of one shift and would be taken as 24/7 if the center gives good sales and if the center happened to give .5spd then the client gives an compensation as 15$ per hour and if the center happen to give 1.5 spd then the per hour payout would be 45$ per hour as per the sales on a day the payout differs on that day as hourly and the payout from the client will be wired automatically every friday directly to the centers.
For ivr the center need to pay the 290$ for per agent for a week incoming call just you need to help them better know the discounts as they are already interested in the package that we gonna offer so its easy and good payout.
The client need SIP info, DID number and IP address for thier phone system where they wanted the calls pointed to.
CURRENT BIDS

| BID DATE |
SERVICE PROVIDER |
BID AMOUNT |
EST. DELIVERY DATE |
| 03/21/08 |
E4e Inc |
$25.00 |
03/25/08 |
| COMMENTS: e4e is Business Transformation company Head quatered in Santa Clara CA USA with 6 delivery centers wordwide. working with fortune 500 companies in providing enterprice and consumer level technical and customer support services. e4e is a speacialist in conevrting your contact center in to revenue generating center. 2 delivery centers(Bangalore/Chennai in India. Working with leading Technoloy companies by providing inbound customer/technical support through Voice/email/chat For further info please contact Aravindan Business Development Manager 877-698-4081 Mobile 0-9986660300 aravindan.k@e4e.com |
| 03/21/08 |
CNS |
$25.00 |
03/25/08 |
| COMMENTS: Caretel BIO (C&S) is an Information Technology Enabled Service (ITES) that has been in operation since 1989. Having received awards for Business Process Outsourcing (BPO), Caretel has diversified and now includes Knowledge Process Outsourcing (KPO) as well. We have an extensive experience in Telesupport and customer care and UPSELLING for clients such as TALK-TALK. Please contact us back at email id raghvendra.singh@colwell-salmon.com...Our Services Include Inside Sales, Customer Care / Retention / Loyalty, Inbound Service, Credit Management, Billing, Collection follow-up, Account Receivable, Reconciliation, Customer Care, Sales Order Management, Customer Claim Management, Supply Chain Management. Our KPO includes Financial and Accounting, General Accounting, Accounts Payable, Global Vendor Identification, Purchase Order Management, Auditing & Processing of shipping documentation, Shipment tracking, Pre and post shipment documentation, Liaison with shipping lines & freight forwarders, Audit & Processing of inland transportation invoices...Caretel BIO has extensive experience in conducting B2B and B2C Market research too. The company employs well-trained, polite, articulate interviewers who are knowledgeable on the study details, to ensure high response rates and accurate data...We provide clients with several methodology options to collect their data, including Telephone (using CATI software),Web, Mail, Focus groups (including one-on-one, triads, traditional focus groups, online and telephone focus groups...Business to Business includes Lead Generation and Nurturing, Database, Enhancements/Cleansing,"Turnkey" Channel Marketing Programs, Profiling/Needs Assessment, IT Support, Development of new ERP projects, Development, customization of current ERP projects, Data migration from and to legacy system, mapping and implementation, Maintenance and development of web applications. Regards, Raghvendra Raj singh - raghvendra.singh@colwell-salmon.com..cell no.+91-9999035991 |
| 03/21/08 |
Hosanna Design Limited |
$25.00 |
04/21/08 |
| COMMENTS: Hi though quite newbie on this site but could deliver you professionally.....why not us.
We are a devotional Software Development company with a banch of talent & energetic developers, whom you could trust actually.
We mainly deal with:
Softtware Development, Call Center, Medical Transcription, Medical Billing,Website Design & Development, Web Application Development, Logo Design, Contenet Management Systems, Corporate Business Incubation & Structure, Server Management, Online Accounting Systems, E-business & E-commerce Development, Destop Publishing, Data Entry & Data Processing, Animation+3D Animation.
Any of your further inquiry will be highly appreciated, thanks.
hosannadesign@gmail.com |
| 03/22/08 |
Not Disclosed |
$25.00 |
03/25/08 |
| COMMENTS: Hi, This seems to be a potential project so would like to discuss in detail the terms & condition on personal email shoby.thomas@hotmail.com Would appreciate a phone # to workout things easily. Regards, Thomas |
| 03/22/08 |
Arbuda Telesource |
$25.00 |
03/26/08 |
| COMMENTS: Hi. We are Business Development firm having our partner call centers in India and Philippines. Quality work is rest assured.
Would appreciate if you can provide us the project details at: a.sharma@arbudatelesource.net
Hope to hear from you soon on the same note and explore new horizons together.
Thanks & regards,
Ashish Sharma
Arbuda Telesource
91-9819413522
email: a.sharma@arbudatelesource.net
Messenger:
Yahoo: ashish.arbuda@yahoo.co.in
MSN: a.sharma@arbudatelesource.net
Skype: arbudatelesource |
| 03/24/08 |
Zaara enterprises and consultancies |
$30.00 |
04/04/08 |
| COMMENTS: We are Aurangabad based center which is 8th fastest going city in world We would be best and competent for your services answers as per your requirement. We have a center with a capacity of 200 is looking for a process we have capacity to ramp up to 200 seater with inbound architecture for this particular process. Nature of project: Banking Inbound Accepted. Initial Seating: 40-70. (Already have) Ramp up: 200 (in one year) (can do that in 6 month) Infrastructure: With minimum cabin size of 3.5*3.5 modular cabin (and standard dialers and other infrastructure and equipments). IPLC: Required. (We do have) Dialers: Center with Avaya or Concerto are required. (Only center in Aurangabad with this dialer) We have a very nice training and on job training schedule with all the people qualified and experienced in this industry. for enquiry plz contact jafar@zaaraenc.com |
| 03/24/08 |
Saraswath Infotech Ltd |
$25.00 |
03/25/08 |
| COMMENTS: Saraswath Infotech Ltd will offer you a product as well as a framework for the BPO environment. With a work space of 20,000 square feet, covering four floors, and with each floor seating 100 agents. The workspace is generous and expansive, providing the right ambience for high-quality work. Our flagship product TransFlow has been architected and designed ground-up based on the experience gained from automating typical BPO operations. Modules like Project Structuring/Teams & functions, Seat allocation, Shift scheduling & Rostering, Attendance, Costing, Task allocation, Productivity & Quality monitoring etc... Has a satisfied clientele. Just to cite some of the reasons why you must work with us (other than the fact that it’s X-fold cheaper) • Scalability: Let SIL absorb the peaks and troughs of manpower needs. • Expertise: Integrated tools providing a common framework for operations. • Visibility: Greater reporting and control—online tools provide management with greater visibility, real-time control, plus historical reporting. • Specialists on tap 24x7: you don't have to worry about hiring, training, retaining and retraining. • Quality: SIL is the service provider and it is our core business. • Best practices: SIL works with big enterprises. There's a cross-pollination of ideas, learning and best practices. • The SLAs: Tough, precise service-level agreements in black and white, with penalty clauses. Contact - Rommel Naidu, Regional Sales Manager, Bangalore, 91-9901698748, For Saraswath Infotech Ltd. Dir: 80-41653336 | rommel.naidu@sil.co.in | Web: www.sil.co.in |
| 03/24/08 |
Planman Technologies Pvt Ltd. |
$25.00 |
04/01/08 |
| COMMENTS: Contact vaibhav.kaushal@planmanconsulting.com)*******Planman Technologies is one of the largest multi interest Technologies and business services corporations in India with offices in New Delhi (headquarters), Mumbai, Bangalore, Hyderabad, Chennai, Pune, and Ahmedabad as well as in Dubai, Singapore, the United Kingdom, and the United States.Planman Technology’s services are utilized by a number of the Fortune 500 organizations. **** We provide services related to the field of voice & non-voice based projects. ***** We are interested in the project as we have experience in similar projects ****** Visit our website at www.planmantechnologies.com or www.planmanconsulting.com for more details*****Please contact me (Vaibhav Kaushal, Manager BD) at vaibhav.kaushal@planmanconsulting.com or call me at +91 9212384416 to discuss it further. Regards, Planman Technologies Pvt. Ltd |
| 03/24/08 |
Silicon Biztech Private Limited |
$25.00 |
04/01/08 |
| COMMENTS: I would like to introduce myself as Sandeep Mohanta; Head Business Development- for Silicon Biztech, a Gurgaon, India based organization with offices worldwide. We are a specialist call centre & marketing company working with some of the leading Educational Institution and Organizations in the Telecom and Utility industry and help them in acquiring customers through telemarketing & sales lead generation in the B2B and B2C market. We have got extensive experience in promoting companies to consumers and have built significant competencies in achieving set targets. Our services: Telemarketing & Telesales Qualified sales lead generation & appointment setting Our USP – State of the art call centre in Gurgaon , multi-lingual telemarketers who represent our clients in a professional manner Flexible pricing structure resulting in WIN – WIN relationships Please let me know if this is something of interest to you so that we can discuss our proposal in more detail. Web: www.silicon-world.com, www.siliconbiztech.com, www.ebusinessindia.com
Our key ares are Lead generation and management, Customer Acquisition and Retention and Up Selling of the products.
Apart from that Silicon Biz Tech is an, IT Solutions, IT Enabled Services organization, assisting its customers in ‘Creating Better Businesses’ by deploying streamlined and innovative business solutions in the areas of Technology, Marketing and Operations outsourcing. A 100% Export Unit registered with STPI (Software Technology Park of India). |
| 03/24/08 |
NIIT Smart Serve Limited |
$25.00 |
03/25/08 |
| COMMENTS: NIIT SmartServe, established in 2002, is a 100% subsidiary of NIIT Technologies Ltd. It provides support to diverse verticals including Insurance, Financial services, Telecom, Travel & transportation and Retail. It delivers customized BPO solutions requiring excellent training and knowledge management. Its integrated suite of services blends state-of-the-art technology and business process expertise, gained from the substantial experience that NIIT Technologies and NIIT SmartServe have in the stated verticals, to deliver identifiable cost savings and business efficiency. Its World Class Facility, advanced telecommunication infrastructure, stringent data security methods [BS7799 / ISO 27001] and proven methodology (BPM3) for process migration add to its customers’ satisfaction. Improvement methods based on Six Sigma and COPC-2000 certification enhance its service delivery. Its human resources are a strong differentiator. With a deep employee development and training culture, its ability to ‘skill’ and ‘scale’ manpower is a big asset. NIIT SmartServe has made its mark as a global outsourcing brand with its achievements like 100% Customer satisfaction, Best Contact Centre – APAC award (ContactCentreWorld.com) and listings with IOAP and Fortune Global. We are keen on working on this program. Please write to me at ankurba@niitsmartserve.com with the details of the program. Many Thanks, Ankur Bamba |
| 03/24/08 |
Excel Callnet (P) Ltd. |
$25.00 |
03/25/08 |
| COMMENTS: Hello, Excel Callnet was incorporated in 2002 with a vision of a BPO, the first to be in Chandigarh. We have grown over the past 6 years to employee strength of 250 and expect to grow to 350 employees in this year. This growth is expected in the traditional Call Centre business as well as in higher skill areas of BPO. We are 100+ seater at the movement and expect to grow shortly. Excel's success has been the result of a focus on the quality of people, skills and processes made possible by professional management and optimum technology. We have several voice based processes running for US, UK and Canada and Australia based clients and some back office non voice projects. We have done different projects in past like Telecom (For UK, US, Australia) Appointment Setting, Credit Cards, Consumer Product, SellingHelp Desk, Surveys,Mortgage Processing, Mortgage Lead Generation, Data Aggregation. We registered with STPI Mohali.For more information you can log on to our website http://excelcallnet.com Our Achievements 1 Annual Software Export Award for the year 2002-2003.2 This year again, we have been recognized among the Top Exporters and have been awarded with Software Export Award for the year 2006-2007.3 All our Processes are ISO 9001:2000 certified. We have IPLC line and using automated dailer(Two different CRM's). Look forward to your reply Regards Arjun S. Rawat Email: arjun@excelcallnet.com Phone: +91-9872814414 |
| 03/25/08 |
Voiceville Communications, Inc. |
$25.00 |
03/26/08 |
| COMMENTS: Hi! Good day to you! Our call center, Voiceville Communications, Inc. has been in the business for about four years. As such, we have proven our expertise, experience and excellence in the job that you require. You may visit our website www.voicevilleinc.com or email me thru m.executive@voicevilleinc.com. We look forward to hearing from you. Thanks. |
| 04/02/08 |
Nayersoft |
$25.00 |
04/10/08 |
| COMMENTS: NAYERSOFT, was established to provide the best business process outsourcing solutions by leveraging on relevant technology delivered by most seasoned domain experts. NAYERSOFT, offers voice and non-voice based BPO & KPO solutions and services through offline and online modes for various domestic and international clients, from its competency centre at Hyderabad, India. We understand the quality expectations of global technology companies, in terms of high standards of output, and timely completion of projects. To achieve total customer satisfaction, our competency center offers : World-class infrastructure that includes the state of the art hardware and software, with experienced developers ready to handle projects as per the expectations of the client; Unlimited resources, both in termsof training and development, with the trained pool of software engineers and project experts being entrusted with the project work; Competitive pricing that keeps NAYERSOFT ahead of other competitors ; Tested time management and quality management that are duly adhered to ensure timely and quality delivery of the client.With the expertise we own , we have been serving in the fields Voice based Support services such as outbound and inbound call center services and other CRM services for reputed clients globally.Contact us at: Santhi Visweshwaran Pulindala, Managing Partner,NAYERSOFT,No: 5-9-22/1/B,176/3, Level 3,Shapoor Hall, Adarsha Nagar, Hyderabad 500 063. A.P. India. Tel:040-23231091,23230921, 64563921, email:santhi@nayersoft.com. www.nayersoft.com |
| 04/02/08 |
Knowxwell Infotech |
$25.00 |
04/03/08 |
| COMMENTS: HI
Knowxwell Infotech is the BPO operational from the last 3 years and have an experience in all type of outbound campaigns, we have highly skilled agents and can deliver quality results, we are interested in the project please let us know more details about the project, you can email me at knowxwell@gmail.com -----Regards-Hem Dagar |
| 04/02/08 |
Miran Solutions |
$25.00 |
04/25/08 |
| COMMENTS: Please contact us via email at: Janmeet@miransolutions.com via phone in Canada at: +1 204 977 4445, In India at: +91 991 586 1596
Miran Solutions is Canada based BPO/Technical Support/Call Centre with its offshore centre in India.
Miran Solutions is one of the fastest growing call centre with 65000 Sq. ft offshore facility in India. 1500 seats are in use and we can expand another 600 seats at short notice.
Another 35000 Sq. ft offshore centre is in construction phase.
We are running a number of international projects which include inbound customer care and post sales support for technology distribution companies in U.S. and U.K., outbound lead generation and appointment setting process for mortgage and insurance companies in U.S. and Canada, outbound campaign for wireless and long distance plan sales in U.K. and Canada, Debt Consolidation process for U.S. and bulk data entry for international clients.
Apart from that we cater India’s all major telecom giants and financial institutions for customer care and technical support processes.
We have stringent security norms at IT level and at facility level that ensure confidentiality of your data.
We have state of the art data centre with cutting edge technology. Our hardware life cycle is of three years. All the hardware equipment if protected by our business continuity plan.
Each and every workstation and all data centre equipment is on our UPS system.
To ensure 24 hours uninterrupted power supply, we have adequate Generator back up (550 KVA+) and we have 1000 KVA Dedicated Transformer. |
| 03/26/08 |
Beacon Global Services Corporation |
$25.00 |
03/30/08 |
| COMMENTS: BEACON is a fully multimedia web-enabled BPO Services Bureau. We offer world class BPO/ Contact Center solutions to our partners throughout the world using our back-office centers in Hyderabad, India which has a current capacity of 1000 stations capable of operating 24/7/365. We also currently operate a 48-seater contact center at Poughkeepsie, New York. Our parent company IIC is completely debt free and has over 700 consultants and employees working onshore, on site with clients, offsite and offshore locations. We have strong in-house technical/operational talent pool with 24 x 7 Shift coverage (overlap) and Global Resource Integration. Our Commitment to Quality & Financial Stability: IIC has the highest Dun and Bradstreet rating of 4A1. BEACON and its parent company IIC are ISO 9001 Certified We offer a wide range of BPO solutions and services – Inbound and Outbound process of a contact centre and also Tech Support and Customer support. The BEACON Advantage: Beyond cost Outsourcing, we reckon, is not merely a cost-cutting strategy. We enable clients to realize value beyond cost. At the forefront in delivering enhanced value to clients – we exploit Outsourcing as a business strategy to transform organizations into agile powerhouses. Our proven domain expertise thanks to the IIC (our parent company) heritage of consulting and technology excellence, positions us uniquely. We have the capability to sit across the table with our clients and define the Outsourcing strategy for them: Which operational services to Outsource; which to retain, competencies to secure, so on and so forth. Our clients have achieved quantifiable business benefits, and competitiveness with our Outsourcing strategy. Please contact Mr. Ravi Shanker over
Phone : (1) 845 – 625 – 2154 Ext. 8806 / Mobile : +919866606009. ravi.unison@gmail.com / ravi_shanker@BeaconGlobalServices.com |
| 03/27/08 |
Innovative Start (IS) |
$25.00 |
03/30/08 |
| COMMENTS: All the required services by the respected client. I think we will be able to deal per hour rate on more lower price/hr.We can negotiate after discussing the project further. Thanks |
| 03/28/08 |
Streamline Technologies Pvt Ltd |
$25.00 |
04/05/08 |
| COMMENTS: hello,we are intrested in your proposal,please contact us for further diascussion,email:vijay@streamlinetech.biz,mobile:919347583082.contact person:vijay |
| 03/29/08 |
AMID Co. |
$25.00 |
04/15/08 |
| COMMENTS: AMID Co. is a fast-growing BPO outsourcing leader in China. We provide end-to-end IT outsourcing solutions to customers worldwide. Our outsourcing services include: BPO, call center, data entry and processing, software development. Our advantages are: - Innovation, quality and lowest cost - Standard process and quality control - CMMi and ISO 9001 certifications - Deliver projects on schedule, on budget - Outsourcing experiences - Over 1000 BPO specialists - Staffed with experienced managers, QC specialists, project managers and trainers - Located in China and the United States. We would like to work with you for your projects. We offer lower costs and high quality services. We are confident that we can provide the services you need. Please feel free to contact us at info@amidco.com. |
| 03/31/08 |
Ken-Tech Data Limited |
$25.00 |
04/15/08 |
| COMMENTS: We are a BPO provider firm based in Nairobi, Kenya.We have a staff of trained and seasoned data entry operators, callcentre agents, transcribers etc. We have the capability and capacity to process any type of data typed or handwritten.We have already established our call center facility, equipped with the latest technologies.The call center is a fully VOIP based network located in 4000 sq.ft. premises with 100% power backup and other redundant backup soultions.The center has a capacity of 25 seats which can be upgraded further on a short notice anytime. We bring high quality and innovative thinking to our services and endeavor to exceed the expectations of our clients by providing exceptional service and acting as a catalyst for their growth by contributing to their flexibility and responsiveness. We would like to bid for your requirement. Please let us know of your detailed & specific requirements so that we can submit you a proper proposal for your perusal, which will entail the complete cost/effort estimate. The bidding amount and delivery time mentioned here is just a placeholder. A correct estimation can be done after going through the detailed specifications. PLease go through our profile here on Offshorexperts.com and Kindly contact us on munjal@ken-techdata.com |
| 03/31/08 |
infosense |
$255.00 |
04/04/08 |
| COMMENTS: Detailed information of us and the projects that we do is given clearly in our official website WWW.INFOSENSE.IN. |
| 03/31/08 |
Parminder Singh |
$27.00 |
05/05/08 |
| COMMENTS: We're already running in-bound and out-bound BPO. We're having 125 Seats available with us in Gurgaon, INDIA, please mail me at lucpure@gmail.com for further information |
| 03/31/08 |
Smadurk Infotech |
$25.00 |
04/05/08 |
| COMMENTS: We are ready to take up the project once we get to know the full details along with commercials.
We can run the show for 24/7 but we need to know the minimum number of agents are required.
We have the best sales agents with us who can make sales above the mark. |
| 03/31/08 |
Smadurk Infotech |
$25.00 |
04/05/08 |
| COMMENTS: We are ready to take up the project once we get to know the full details along with commercials. We can run the show for 24/7 but we need to know the minimum number of agents are required. We have the best sales agents with us who can make sales above the mark.Please mail your contact details at deep@smadurk.com |
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