INDIA OUTSOURCING COMPANY

DESCRIPTION
Launched services in 2002 as a BPO player with a Fortune 100 bank as our first international customer.
Installed capacity of 3,800 seats and India’s largest single site call center facility with an expansion plan to upgrade the same to 10,000 seats within 24 to 36 months.
Currently employ about 7,500 customer service representatives with a plan to increase the same to 20,000.
Provide multimedia and multilingual support on a 24x7 basis catering to the needs of telecom, BFSI and utility verticals.
We already support more than 200 processes.
Handle more than 23 mn. customers and 500,000 calls on a daily basis.
Achieved growth while simultaneous focus on quality initiatives.

SKILLS
Focusing on telecom, BFSI utility and entertainment verticals. Rich experiance of end to end processes for these verticals.

TERMS
On request.

LOCATION India - Navi Mumbai, EMPLOYEES 5000+ YEARS IN BUSINESS 11+ years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.