INDIA OUTSOURCING COMPANY
Sans fin e services
Indian values. Global Performance.
DESCRIPTION
We are an Indian company committed to deliver high Quality performance consistently incorporating ethical business practices. We are based in Bangalore and Hyderabad, two of the most technologically savvy cities in the world in general and India in particular and home to multinationals like GE, IBM, DELL, HSBC, Microsoft, HP, Reuters and many more. We have access to some of the best global talent and expertise. At sans fin, we aim to be the most trusted outsourcing partner for our clients, by striving to function as a part of our client in achieving their goals. We facilitate growth by helping their business succeed. We help our clients realize immediate cost savings and process improvements.
Sans fin is a French word, which means “ENDLESS” and our aim, is to provide endless e services to our clients and thus increase the efficiency, retain their customers, increase the productivity and cash flows, and give a competitive edge over their competitors.
Quality
We shall build and nurture a pro-active organization committed to total customer, supplier, people and shareholder satisfaction through continuous improvement and consistent growth.
Quality Focus
We believe that the keys to our success are:
Strong business and customer focus.
Uncompromising quality.
Perfection through continuous evolution of practices of all areas.
Use of statistical approaches to monitoring and control.
Constant striving to fulfill all stakeholders’ needs
We firmly believe and follow the concept of Q&Q. “Quality and Quantity”
Keeping in mind with the current ongoing changes in the market, we would develop the ideal process, which is flexible, and would best suit the clients’ requirements and match the industry standards.
Quality Principles:
Customer focus.
Leadership.
Involvement of people.
Process approach.
System approach to management.
Continual improvement.
Factual approach to decision making.
Mutually beneficial supplier relationships.
Customer Care
Our turnaround time commitment is 100%. We have well trained staff who take customer care seriously so that our customers get the service and support they need round the clock. Our dedicated team ensures seamless continuity in your outsourced projects providing a single point contact for all project management issues.
At Sans fin Quality means doing it right the first time every time. Our values towards Quality are non-negotiable in our production process and customer care. We believe quality is achieved solely by design and is never an accident. It is always the result of high intention, sincere effort, intelligent direction, and skillful execution. It represents the wise choice of many alternatives.
Infrastructure:
Our infrastructure is state-of-the-art with modern computing and communication infrastructure. We have 200% power back up. Our Internet and telecom technologies at our BPO centers provide the perfect platform to provide the industry standards in customer service and support at our center in Hyderabad and Bangalore.
We believe in providing custom made infrastructure that would suit our clients’ requirements.
Our Team:
Our team comprises of a mixed talent of dedicated professionals – management graduates, business analysts, customer service representatives, sales and marketing professionals, graphic designers and writers, and others with people who have extensive experience in the ITES segment and who have worked in Operations and Business Development in Senior Management capacities with keen understanding of the BPO domain. This is vital in helping today’s businesses to remain focused on core competencies.
SKILLS
Data Conversion & Word Processing Services
Data Entry Services
Data Conversion Services
Data Processing Services
Volume Data Entry (Handwritten / Printed).
Open-Ended Research Coding
Scanning
OCR Cleanup.
Bulk Bill/Order Processing
Abstracting and Indexing
Medical/Insurance Claims
E-books publishing.
Catalogue Conversion and Digitization.
Data Extraction, Tabulation and Analysis.
Online Data Entry and Remote Verification
Internet Research, Email Mining and Customized List Making.
HTML/XML/SGML Coding with DTD Design.
Insurance claims processing.
Lockbox processing.
Check processing from image.
Call Center Services
Financial Services
Bookkeeping Services
Payroll Services
Tax preparations and Tax Returns
Financial Statements and ledger keeping
Health care services.
Medical Billing
Medical Claims Follow-up
Medical Coding
Medical Transcription
Legal processing Services
E-Mail Response Service
INBOUND RESPONSE Management,
OUTBOUND MAIL MANAGEMENT
INTEGRATED MAIL MANAGEMENT
Live Text Chat Service
TERMS
GET A FREE TRIAL
Its very important to be sure of your service providers suitability to you and establish a working comfort.
To get a preview of our services and to have a better understanding of working with us we offer a free trial...
We undertake to do a pilot project on complimentary basis at a sample size.
We request you to send us samples with formatting instructions.
Our focus is on Quality, Cost and Delivery matched by excellent service standards.
LOCATION
India - Secunderabad, Andhra Pradesh
EMPLOYEES
50-99
YEARS IN BUSINESS
1-3 years
CONTACT INFORMATION
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