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INDIA OUTSOURCING COMPANY



Corelle
A Professional Call Center Consulting Company

DESCRIPTION
Corelle provides professional consulting services for companies seeking to either build a new contact center or enhance their existing one. As a leading developer with over the years of experience in the design and implementation of contact center business, Corelle is ready to assist you in building your business.

Corelle consultants specialize in developing customized solutions to complex contact center problems. Whether requested to analyze a current project, design a new project from scratch, or setup a network, Corelle specialists possess the understanding and capability to quickly implement the technological changes necessary to improve your current or future campaigns.

Critical to any successful inbound or outbound dialing or mix mode campaign is the manner in which the system is set up and the project is modeled. From network installation to database creation to script design, Corelle consultants are seasoned professionals who provide innovative solutions to complex problems.

Proper initial implementation is vital to a campaign if it is to run smoothly from start to finish. When adequate time and preparation is not devoted to installation, project set-up and script design, then downtime (due to debugging) will likely ensue. Corelle experts have been designing projects for years and have the necessary knowledge and experience to exceed your expectations and achieve maximum results.

SKILLS
Typical areas that are included in Corelle consultation are:
• Project Consultation
• Contact Center Analysis
• Project and Script Development Report Writing
• Network and Database Design
• Computer Telephony Integration
• Predictive Dialing Installation • Process migration
• Process mapping
• QA practices
• Callcenter Trainings
• Recruitments
• Business procurement
• Operations mgmt and support
• Oursourcing facilitation

TERMS
Negotiable.

LOCATION
India - Pune, maharashtra

EMPLOYEES
6-19

YEARS IN BUSINESS
4-6 years



CONTACT INFORMATION
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