PAKISTAN OUTSOURCING COMPANY

DESCRIPTION
RegTel is into outsourcing your call center necessities using competence. We provide state of art facilities with our real tool, the HUMANS, our team who are trained and cultured for effective customer service. Registered with Pakistan telecom as call center since 2002. We have a highly motivated staff who come from the best of institutions. Some are trained in USA and UK.

SKILLS
1. Customer Acquisition and Sales Interaction
In coordination with your sales objectives, RegTel has the expertise to design, build, and operate customer acquisition and sales solutions that enable you to meet and exceed your revenue goals.

A sample of our program offerings includes:
• Inbound sales
• Outbound sales
• Order taking and fulfillment
• Lead generation
• Product Information requests
• Surveys

2. Customer Care and Retention Interaction
We have customer care experience spanning virtually all industries and applications - examples include:

• Repeat purchases
• Cross-sell /up-sell programs
• Change of personal details
• Complaint and issue resolution
• Billing information
• Reservations
• Loyalty clubs
• Investor account inquiries
• Government information
• Insurance claim processing
• Fraud detection/prevention calls
• Requests for maintenance support
• Technical support

3. Customer Back Office Processing Interaction
Our proven back office solutions include:

• Data entry
• Insurance claim processing
• Order processing and fulfillment
• Payroll and personal record keeping
• Record scanning, storage & archiving
• Shipping tracking and management

TERMS
Prices as per hours basis for call center services starting from $5 to $32.

LOCATION Pakistan - Lahore, Punjab EMPLOYEES 50-99 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.