INDIA OUTSOURCING COMPANY

DESCRIPTION
Mastek is a $91M, global applications outsourcing and business process outsourcing company. Mastek has locations throughout the US, UK, Germany, Belgium, Japan and South East Asia and is publicly traded in India (Bombay Exchange: MAST.BO). In software, Mastek was the first company to use SW-CMM Level 5 processes and P-CMM Level 3 teams. Additionally, Mastek is ISO-9001 accredited and has an on-time delivery track record of 93%, which far exceeds industry average. Mastek’s 20-year track record, strong balance sheet and financial performance all attest to the value the company has generated for its partners and customers over the years. The company’s powerful IT record, customer set, local presence around the world and highly-skilled workforce make Mastek the ideal partner for firms seeking a proven, credible provider.

Majesco is a wholly owned US subsidiary of Mastek Limited. Our USA Head office is in New Jersey.

SKILLS
Mastek BPO, a division of Mastek limited provides offshore business process outsourcing solutions tailored to the unique needs of healthcare payors and third party administrators in the US healthcare sector. Our services, grounded in our in-depth understanding of healthcare operations and their supporting technologies, allow insurers and TPAs to reduce costs and improve the quality of the outsourced functions.

Mastek BPO has a simple service mantra for third-party administrators and payors: dramatically improve process efficiencies and simultaneously reduce costs. Mastek BPO leverages its economies of scale, robust methodologies and deep understanding and domain expertise in the healthcare space to deliver significant quality very cost-effectively.

Our range of services include:

Claims Processing: Mastek BPO provides claims adjudication services, covering HICFA, UB 92 and dental claims. Our services include determining patient and provider eligibility, checking for coding errors and inclusions or exclusions, determining whether to pend, pay or deny a claim and generating the EOB.

Enrolment Services: Our enrolment services cover the entire policy management spectrum: from agent maintenance to membership enrolment. This includes adding new employees to an existing group, terminating agents from a group, terminating a group and making the necessary changes to the billing mode.

Proposal Generation: Based on agent requirements generate a proposal or quote using the client’s business application.

Customer Support: Mastek BPO provides an entire range of customer support and relationship management services. We manage customer interaction through multiple channels including voice, e-mail and chat.

LOCATION India - Mumbai, Maharashtra EMPLOYEES 1000-5000 YEARS IN BUSINESS 11+ years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.