INDIA OUTSOURCING COMPANY

DESCRIPTION
Karma Solutions has always believed in developing transparent and trusted client relationships where IT outsourcing decisions are governed by the clients’ business drivers. This organizational principle has helped us create a defined value chain, starting from business needs, moving through solution development, on to successful execution. Moreover, our organization stands deeply rooted on the ground of business ethics. Such principles and our vision to be a preferred global technology and business solutions partner to our customers through innovative and best practices is helping our company to grow in leaps and bounds.

We as a company have always aimed at providing holistic solutions to our customers and are therefore constructing a service model that tightly integrates the IT services with business process management. In meeting the objectives of becoming an integrated IT solutions provider, we have started our call center operations in our ITeS division. We have commenced operations in providing service in the areas of customer care, technical support, data conversion, collections, telesales, transaction processing and other value additions.

In this age of cut-throat business competition businesses around the world are consistently shedding their non-core activities to concentrate on their core competencies. We believe that organizations should not outsource to follow the global trend but should evaluate the value proposition. Our ITeS division, under which we offer BPO and call center service, attempts to transcend the traditional business driver of ‘value for money’ into triggers that fuel business growth and realize higher benefits with sustained IT investments.

We believe that through our call center operations, we would be able to offer you a high value proposition. Our call center agents are adept for telemarketing, customer support or survey operations.

SKILLS
• Call Center (Business Process Outsourcing)
• Application Development
• Web Solutions
• Other Services (Internet Marketing, Content Management, Web Hosting, Software Maintenance, QA Procedures and Testing)

Call Center (Business Process Outsourcing)
The call center division has been started based on the same fundamental principles. Our present infrastructural facility is equipped to undertake technical support services and telemarketing campaigns with team strength of more than 50 people, who are qualified to provide quality service to its international clients. The call center services runs on a client server environment with Computer Telephony Integration (CTI) and unified messaging enabling us to handle all types of calls – voice, fax, e-mails, chat, etc.

TERMS
Negotiable.

LOCATION India - Calcutta, WB EMPLOYEES 20-49 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.