INDIA OUTSOURCING COMPANY

DESCRIPTION
The RICO BPO Division is a contact center based in the suburbs of New Delhi, India, with over four years of experience in the Contact Center industry. We are a venture of US $220 million Rico Auto Industries, which caters to multinational giants such as GM, Ford, Honda, Suzuki, Honeywell, Delphi and Cummins.

Our Customer Interaction Services and Business Process Outsourcing solutions aim to be cost-effective without compromising on quality. Backed with world-class infrastructure and ingenuous manpower, we target to exceed expectations of our valued customers. Our management expertise coupled with our strong IT set-up ensures easy adaptability and understandability of operational methodology or legacy / customized software, thus making us compatible and competent to migrate and execute any application for transition.

Our company has specifically been very sensitive to the needs of quality and data security. Our quality department carries out steps to cater through ‘Quality Assurance’, ‘Verifications’ and ‘Performance Management’. To ensure data and account security protection, every customer representative at RICO undergoes extensive training on data security and signs a confidentiality agreement with RICO. To minimize security leakage, the RICO BPO Division is a paper-less environment on the customer representative floor.

We also have the capability to provide you scalability for your end-clients, and handle any over-flowing business requirements upon short notice.

SKILLS
We focus on customer interaction services, including voice based services and transactions and back-office processing services.

TERMS
Contracts have to be signed directly with companies. We do not work with or through brokers.

LOCATION India - Gurgaon, Haryana EMPLOYEES 100-499 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.