INDIA OUTSOURCING COMPANY

DESCRIPTION
GLOPORE IMS is a globally focused IT Infrastructure Management Services (IMS) company. GLOPORE IMS is part of GLOPORE Corporation in the US with regional presence in Bangalore, Boston, Dubai, Singapore and Sydney. We work with clients using a selective sourcing model that lets them retain control on critical IT functions while sourcing non-critical IT functions from different vendors based on vendor competencies to achieve high quality service levels at lower cost.

We have carefully designed a hybrid approach of both on site as well as off site model keeping in mind the different organization's preference. According to Gartner report, industry has realized only 33% success rate using total outsourcing; compared with 77% using selective sourcing. Our selective sourcing model allows us to be a long-term strategic partner and work as an extension of our global customers, thus helping them retain control over their IT strategies and functions.

We follow IT Service Management (ITSM)/ISO20000/ISO27001 and ITIL best practices - the de-facto standard in ITSM to transform 'Traditional IT Management' to “Proactive IT Service Management Excellence”, closely aligning with the needs of the client’s. Our quest to deliver IT service management excellence continues with the recent launch of our Global Service and Network Operation Center in Electronics City, Bangalore, India. Our NOC environment adheres to global standards to achieve high security, scalability and reliability with increased network uptime.

As a focused pure-play IT service management company, GLOPORE IMS is uniquely placed to serve our customer needs for selective sourcing with flexible service level agreements. Our entrepreneurial culture enables us to be fast, agile and flexible in our approach. Our collaborative approach allows us to forge strategic partnerships with best-in-class players including our competitors to deliver IT service management excellence.

SKILLS
Key Areas of Focus:

» Education
» Healthcare
» Hospitality
» Banking and Financial Services
» Manufacturing
» ITES/BPO

Skills:

Managed Services
» Enterprise IT Service Desk
» Proactive Monitoring and Management
» Enterprise IT Business Services
» Network and Security Services
» Server and Storage Services
» Database and Messaging Services
» Application and Web Services
» End-User Computing Services
» Service Performance Reporting
» Analytics and Recommendations

Professional Services
» IT Excellence Consulting
» IT Excellence Workshop
» Service Oriented Infrastructure
» IT infrastructure Virtualization
» Network and Information
» Linux and Open Source Solutions

TERMS
Our pricing is designed in such a way that our customer would derive full value for their money within months of our operation. We assure significant reduction in cost of our customer's IT budget. For more details about pricing please contact in person.

LOCATION India - Bangalore, Karnataka EMPLOYEES 6-19 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.