INDIA OUTSOURCING COMPANY

DESCRIPTION
ASM Technologies Limited (ASMTL) is a 14 year old software services company headquartered in Bangalore, India with offices and operations in Singapore, US and UK.

ASMTL has over the years delivered solutions and meeting the requirements of global clientele in the enterprise space. ASMTL offers a broad spectrum of services such as configuration, implementation, customisation and enduser training and documentation across leading commercially off the shelf products like SAP, Oracle Applications and Peoplesoft.

Snapshot of SAP Capabilities

1. Over 1000 person-years of SAP experience.
2. Wide exposure on various verticals like consumer goods, oil & gas, telecom.
3. Experience in the phases of configuration, implementation, rollouts, end user training, documentation and post implementation support (help desk).
4. Expertise in all functional and technical areas.
5. Expertise in new-dimension products like APO, BIW, ALE, Idoc.
6. Global client exposure with rich experience specifically in US.

Implementation Services

· Project Planning and Preparation
· Business Blue Printing
· Project Landscaping
· Configuring and Customizing the SAP R/3 System
· Unit and Integration Testing
· Data Migration and System Integration
· Data Conversions
· Interfaces & Bolt on Applications

Support Services

· Post Implementation Support.
· Virtual 24 Hour Offshore ABAP Development, Implementation and Support Capability.
· Application Support, Operational Support & Technical Support.
· Upgrades - Reliable and Rapid Upgrades to Latest Versions.

End User Training and Documentation

· Creation of a Knowledge Portal for the Enterprise.
· Preparation of Training Manuals, Courseware, User and Context Sensitive Help Cards.
· Training Delivery for the End Users.

SAP R/3 Support Services

User Support

· Troubleshooting
· Answer “How to Questions”
· Change Requests

Technical Support

· Root Cause Analysis
· Enhancements
· New Developments
· Software Release Management
· Apply Patches

Operations Support

· Capacity Planning
· System Administration
· Database Administration
· Network Administration
· BASIS Administration

End User Support

· User Manual
· Training Materials
· Knowledge portal-Online Help
· Computer Based Training
· Quick Reference Cards

SKILLS
I. Applications

a) SAP Services
b) Internet Technologies (Java, J2EE, DotNet, Weblogic, Websphere, Business Connectors)

II. Technology

a) Embedded Systems
b) System Software
c) Telecom and Networking Software

Expertise in onsite and offshore (India) models. Remote support services provided. The engagement models are varied. ASML has rich experience in executing projects through various forms of engagements.

1. Offshore Projects
2. Onsite Projects
3. Competency Centers
4. Providing Technical and Functional Consultation and Support
5. Technical Support Centers

TERMS
Prices will be dependant on the project scope and the model in which we work.

The turnaround time will also depend on the business needs and within 2 weeks the offshore project can be initiated and grown to the peak in the next 2 weeks.

LOCATION India - Bangalore, Karnataka EMPLOYEES 100-499 YEARS IN BUSINESS 11+ years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.