INDIA OUTSOURCING COMPANY

DESCRIPTION
Pixel Infosys is an international customer care center based in the India, our partners and clients are primarily manufacturers of consumer durable electronics. We are working with MNC's like LG, Samsung, Sony, etc.

Pixel Infosys has gathered great experience in developing proper workflow solutions for pre- and after-sales support and contact care services. By making use of the latest developments in VoIP telephony and computing technology, we strive to be a one-stop 24/7 service point for your customers, regardless of which media they may choose to contact your corporation.

SKILLS
Pixel Infosys prides itself in using highly advanced contact center technology. Our Communications Server Suite (CSS) is an open all-IP communications server architecture built for unified queuing (telephone, email, chat etc.), prioritizing, and routing of all methods of contact. It is equipped with a detailed monitoring and reporting system, voice recording and an internal CRM tool. Its key strengths are that it is a fully multimedia-blended, allowing for optimal flexibility and seamless integration with other technologies. You will not find traditional telephones in our contact center. Our agents provide end-to-end multimedia support via their IP workstation. Our IP-based platform allows us on both the agent and customer side to integrate the newest technologies. As a result, expansion is easily and quickly attainable.

TERMS
30-50% less cost than any other call center projects. For references on proven cases please contact us.

LOCATION India - Kolkata, West Bengal EMPLOYEES 20-49 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.