INDIA OUTSOURCING COMPANY

DESCRIPTION
Pearls Computers is run by young dedicated first generation entrepreneurs who have established benchmarks in their field. Pearls is a leading ITES organization and catering to the areas of Cash Management Services (CMS) and related logistics to prestigious telecom and banks. Established in 1991, Pearls is headquartered at Indore, the commercial capital of Central India. Pearls believes in ‘Think Globally, Act Locally’. Armed with domain knowledge in the fields of BFSI and telecom, we have our priorities in line with customer needs and expectations and it is our continual endeavor to meet and surpass the same.

Pearls has developed its niche in related ITES sectors and has emerged as leaders in following service areas:
Telecom
Banking
Public Sector
Entertainment

Telecom: As a part of forward integration we could compliment banking services in Telecom Cash Management System and Services and have carved a formidable niche in volume and reputation (53 offices in 48 cities in four states)
Customer credit
Cash collection
Customer retention
Hard recovery
Customer Verification and education
Bills distribution
Pearls caters to around 120 bank branches in various cities in the following service areas
Inward clearing
MICR Outward clearing
Clearing related logistics
ECS clearing
Our main strength emanates from Cash Management Services (CMS) including MICR encoding and clearing as mentioned below for over 70% banks of our home province. In fact, Pearls has been in this league for over fifteen years now and is only of its kind in the country.
IPO Handling

Public Sector: Pearls also caters to various governments organizations namely, BSNL, Madhya Pradesh Electricity Board (MPEB) and Madhya Pradesh Public Service Commission (MPPSC).

Entertainment: Looking to our banking and telecom services we were approached by Tata Sky Limited for their prestigious Satellite Television Services network (DTH) with which we plan to start a new era in the fields of media and entertainment.

Banking - MICR: Pearls processes around 20,000 cheques per day.

Telecom:
MP & CG: Pearls processes over 150,000 transactions per month
UP: Pearls process over 30,000 transactions per month
Rajasthan: Pearls executes Customer Verification Process
Offices: 53
Man Power: 175
Hardware: 100 desktops, 15 printers, 7 laptops and 7 MICR encoding machines, besides other latest gadgets.
Software Support: Over the years we have developed fail-safe software systems, in-house as well as through our associates, Infosoft TechNet Private Limited.
Process Support: Pearls has recently signed up with Niche Quality Solutions Pvt. Ltd. for improvement of its key processes of drop box pick up and customer credit to Six Sigma levels. We have already invested over 500 man-hours in short-listing CTQs and CTPs for defining CTSs.
Systems Developed: In order to give impetus to the banking and telecom operations, we are equipped with the following user-friendly software:
APS (Automatic Payment System) on Web: Online, real-time software for Telecom and other service industries for collection of bills (cash, cheques, credit cards), generation of customized MIS reports and remote updating of data. The USP of the system is cash denomination entry.

SKILLS
Valuable Clients
• State Bank of Indore
• Central Bank of India
• Bank of India
• Bank of Rajasthan
• Canara Bank
• IDBI Bank
• UTI Bank
• HSBC Bank
• State Bank of Hyderabad
• State Bank of Bikaner & Jaipur
• State Bank of Patiala
• Syndicate Bank
• Corporation Bank
• Oriental Bank of Commerce
• Union Bank of India
• Bank of Baroda
• Kotak Mahindra Bank
• Bharat Overseas Bank
• HDFC Bank
• And many cooperative banks
Valuable Clients
• Bharti Airtel Limited (Airtel Landline)
• Bharti Airtel Limited (Airtel Mobile)
• BTA Cellcom Limited (Idea Mobile)
• Hutch Mobile
• Tata Teleservices Limited (Tata Indicom)
• Tata Sky Limited DTH (Direct-to-home)

The Pearls Journey
1991: Pearls receives first assignment of cheques clearing from State Bank of Indore. To date State Bank of Indore happens to be our major client. 1993: State Bank of Indore endorsed which enabled Pearls to expand the services to other banks.1995: Pearls becomes FSP (Full Service Provider) to various banks for all their clearing services requirements in Indore and Bhopal. 1998: Leading telecom operator bestows its cheques processing operations. 1999: Started cheques pickup from Drop in Boxes & processing from December 1999 at Indore & now covering other 32 cities of M.P. & CG for Mobility also. 2000:Cash Counter Opened in November at Vijay Nagar, Indore. Now all cash counter for Landline of Indore, Pithampur, Ujjain (MP) & Lucknow (UP) is with us. 2004: NAD Management activities for Indore & Pithampur. 2004: Customer Care Desk at Ujjain & Pithampur. 2005: Customer education for Idea Post-paid connections. 2005: Cheques pickup and processing for NCR Delhi. 2006: Customer Verification and Bills Distribution in Meeruth, & Jaipur for Airtel.

LOCATION India - Indore, MP EMPLOYEES 50-99 YEARS IN BUSINESS 11+ years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.