INDIA OUTSOURCING COMPANY

DESCRIPTION
We are Coopers' IT Services Pvt., Ltd., a vibrant BPO operating from Pune, Maharshtra, India. Founded in 2004, we have considerable expertise in handling outbound campaigns for industries including telecom, automotive and media. At Coopers IT, we have integrated leading technologies for providing customized solutions. We offer the following services:
1. Back Office Services (processing payroll, Quick book accounting, accounting services)
2. Call Center Services (customer care/support, inbound/outbound campaigns, outbound call, telemarketing, chat, emailing, fax services, lead generation, order-taking and processing)

Why Coopers

1. We have team of highly skilled and dedicated professionals.
2. We use cutting-edge technology to help reduce costs and increase efficiency.
3. We customize our services according to client requirements.
4. We abide strictly by all international regulations laid down by FCC and COPC.
5. We meet quality norms such as Six Sigma.
6. We sign high-level Service Level Agreement (SLAs).

Our Services

Back Office Services

1. Processing payroll
2. Quick book accounting
3. Accounting services

Call Center Services

1. Customer care/support
2. Inbound/outbound campaigns
3. Outbound call
4. Telemarketing
5. Chat, emailing, fax services
6. Lead generation
7. Order-taking and processing

Knowledge Based Services (KPO)

1. Research
2. Data capture & management

In addition to the above-mentioned services, we also provide customized services as per the client requirements. Your advantage.

1. Improve efficiency by allowing management to focus on core business.
2. Cost effective by savings in infrastructure, workforce and training requirements.
3. Improved efficiency and service quality to enhance performance.
4. Increase customer satisfaction.
5. Capability to adapt to global business trends including increasing competition and deregulation.
6. Need for business and operational flexibility.

Currently, we are looking for projects for an available capacity of 60 seats/shift.

LOCATION India - Pune, Maharashtra EMPLOYEES 20-49 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.