UNITED STATES OUTSOURCING COMPANY

DESCRIPTION
Motif, Inc. is a specialized business process outsourcing company serving Fortune 500 clients. It is a BS 7799 certified company (international recognition for information security, equivalent to the US SAS 70). Motif has demonstrated expertise in rules based back office transaction processing which involves decision making, and, personalized email and chat services. Our services include Financial, Human Resource - Benefits administration and Retirement services, eCommerce customer support and Mortgage.

Motif’s management team has extensive experience working with global organizations such as Intel Corp., Sun Microsystems, Inc. and AT&T. Motif’s key differentiating factor is its ability to provide optimal outsourcing solution to its clients through process reengineering and six sigma practices. Motif has a 100% client retention track record since inception. Motif’s blue chip clients include:

• A Top Ten US investment bank
• One of the largest outsourcing companies in the world
• One of the largest online auction companies in the world
• A leading online travel company

Motif has strong financial support as it is backed by leading US based venture capitalists. Motif’s ability to continuously deliver high quality services and consistently exceed customer’s expectations has helped achieve industry recognition:

• IDC-Dataquest ranked Motif amongst the Top 10 BPO companies to work for in India – Two
years in row (2004 & 2005)

• NeoIT & Global Services magazine ranked Motif amongst the Top 100 Offshore ITO and BPO
service providers in the world (2005 & 2006)

• International Association of Outsourcing Professionals (IAOP) ranked Motif amongst ‘The
Global Outsourcing 100’ – Rising stars category (2006)

SKILLS
Service: Transaction processing services
Segment: Human Resources services

• Benefits administration: Beneficiary forms, Loans, Tax issues, Direct deposits, Final distribution, Address change, Denial letters, Hardship withdrawals, Name change, In – services withdrawal, Retirements, Payment election, Pension benefits election, Power of attorney, Rollover Ins, Loan Repayment, Loan Prepayment, Verification of Coverage, Verification of Deposits, Pension Verification, Returned Checks, Stop and Reissue checks

• 401(k) Retirement Services: Distributions - Hardship withdrawal, In-service withdrawal, Termination, Loans. Contributions

• 401(k) Reconciliation: Reconciliation of 401(k) plans for multiple clients

Segment: Financial services

• Shareholder services: Transfers of Shares, Purchase of Shares, Liquidations of Shares, Issuance of Certificates, New Account Enrollment, Dividend Options, 3rd Party Check Replacement, Check Replacement, SSN Certification, Account Maintenance, Account Consolidation, Address Change, Forms and Literatures, 1099/DR Statements, Client Correspondence

Segment: Mortgage services

• Lead Generation and Application: Web based lead generation, Internet origination, Loan application, Credit Report, Lock loan, GFE (Good Faith Estimate), TIL (Truth in Lending Disclosure), Check list for documents, Welcome letter

• Loan Processing: Data entry, Verify Disclosures, Credit Report, Appraisal order, Title policy/Title report order, Order VOM, VOE, VOR etc., Ratio Analysis, List of additional item needed, Reports/Status update

• Loan Underwriting Service: Verifications: VOM, VOE, VOR, VOD, etc., Clearing conditions for closing, Loan grading, Submission for loan approval for underwriting

• Closing Services: Document preparation, Confirm and set up closing, Verify loan disbursements, eRecording Mortgage documents

• Post Closing and Servicing: Loan set up, Follow up on Pay offs and Satisfaction of Mortgages, Judgments, etc.

TERMS
Please contact us directly for pricing options.

LOCATION United States - New York, NY EMPLOYEES 100-499 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.