BUYERS
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UNITED STATES OUTSOURCING COMPANY
vCustomer Corporation
DESCRIPTION
vCustomer is an end-to-end business solutions provider with a focus on resolving business pains for corporations worldwide. We use state-of-the-art technology, manpower expertise, best practices and analytics to enhance the performance of your business. Headquartered in Kirkland, USA, vCustomer delivers quality operations from its state-of-the-art facilities across the globe.
vCustomer service platforms operate over a secure, reliable, and scalable computing and communication system. Continuous system monitoring combined with mature operational policies using BS7799 guidelines protect customer's data privacy and ensures services continuity. A technology center of excellence ensures high visibility business solutions that include customized agent desktops, unique CTI integration, and real-time web based reporting capabilities of desired service level metrics.
We have a proven track record of creating value for our clients using our expertise in industries such as retail, technology, telecom and hospitality. Investment in our people, a strong technological infrastructure and a detailed training program are the key differentiators that give us the edge over our competitors.
SKILLS
Customer Care Solutions
Back Office Solutions
Contact Center Consulting
Technology Helpdesk
Integrated CRM Solutions
Knowledge Solutions
TERMS
Flexible
LOCATION
United States - Kirkland, WA
EMPLOYEES
1000-5000
YEARS IN BUSINESS
11+ years
CONTACT INFORMATION
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