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INDIA OUTSOURCING COMPANY



Beacon Global Services Corporation
Lighting Way Toward Successfull Customer Relations

DESCRIPTION
Our Customer Interaction Specialists (CIS) address callers/visitors with “live” services. BGSC’s fully multimedia web-enabled contact center can provide a variety of services that can increase you customer’s satisfaction, gather market intelligence and increase revenue.

Telephone
Custom e-mail response
Web call back
Web chat (instant messaging)
Live voice over internet protocol
Co-browsing (page pushing)
Fax

SKILLS
Beacon Global Services Corporation (BGSC), a wholly owned subsidiary of Indotronix International Corporation (IIC) offers turnkey outsourced call center with complete contact management solution. Our USP is derived from our strength of being a full IT services company, specializing in software development, project management and resourcing. BGSC is a fully multimedia web-enabled contact center service bureau. We have 120 agent seats in our centers at Hyderabad, India and 48 seats in call center at Poughkeepsie, New York, which are fully operational for 24x7 basis. Our offshore facilities add further value to our proposition.

LOCATION
India - Hyderabad, Andhrra Pradesh

EMPLOYEES
100-499

YEARS IN BUSINESS
4-6 years



CONTACT INFORMATION
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