INDIA OUTSOURCING COMPANY

DESCRIPTION
Vatas Infotech has a company engaged into various processes. These processes include software development (both Window based & web based), web designing, software documentation, and software testing & many more in pipeline.

We at Vatas Infotech want our passion for excellence to translate into your satisfaction. Our aim is to excel in commercial software development, BPO & KPO services. Customization of the services can be done according to the requirement of the client.

SKILLS
There are various services which we handle proficiently. Whether requirements involve email support, order taking services, or even answering thousands of calls a day, Vatas Infotech is equipped with the resources to manage a range of inbound call center services.

Order Taking Services
Product/service orders whatever your products or services may be Indian call centers can serve as your full-time order department. They can take your calls after hours and during peak "call overflow" times. Add-on services include credit card processing, order fulfillment, toll-free numbers (800, 888, 877), and a wide variety of voice mail options.

Website Service and Support
If you have a website but not the twenty-four hour staff to support it, Indian call centers can handle it. Inbound customer support representatives can answer questions for your customers as well as walk them through the ordering process.

Help Desk Support
Even if you cannot justify a twenty four hour help desk because you only get the occasional after hours calls, there is a solution. Call center agents can access your database of support information to help callers, and if needed escalate service for more complex situations to your on-call personnel.

Inbound Survey

Dealer Locator/Referral
Twenty-four hour inbound call centers can connect your callers with your location closest to them by zip code, region, or any other factors you choose. And with a FREE caller ID service, you'll have the data you need to follow up on the call, even if the caller chooses not to leave any information.

Event Registration

Technical Support
Our technical support services include handling troubleshooting calls, responding to software and hardware problems, providing support for Internet service problems, managing corporate help desks and providing warranty or post-warranty support.

TERMS
Available on request.

LOCATION India - Jalandhar, Punjab EMPLOYEES 50-99 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.