INDIA OUTSOURCING COMPANY
Accet Solutions Pvt Ltd
A Progressive BPO Company in India
DESCRIPTION
Accet Solutions Pvt Ltd is a technology driven BPO company incorporated in 2004.
Accet Solutions Pvt Ltd's value proposition lies in the platform of providing e-knowledge to customers by adopting best qualitative and systematic approach which makes world class customer satisfaction, an inherent concept with a combination of BPO, e-publishing services and transaction processing.
Within the short span of inception Accet Solutions has grown as an organization in terms of time bound delivery capabilities along with class of an art quality policy. A culture of responsiveness, flexibility, operational excellence and transparency in processes has produced a reputed brand equity among our customers.
Vision:
We will achieve a dominant position in the Indian BPO industry with a strong focus on high quality delivery and innovation to add value to our clients and their customers.
Mission:
We at Accet Solutions will ensure to provide world class customer satisfaction to our clients, through qualitative delivery capabilities by superior process excellence generated by a quality conscious work force guided by innovative management team, the first time and every time.
Values
Transparency
Integrity
People Management
Team Work
Mutual Respect
Management Team:
Diwan Parvesh:
Graduated in MSc Computer Science with high level of business acumen with experience in e publishing industry for 4 years in NineStar information technologies and now driving the young progressive Team Accet.
Dinesh Sundararajan
A MCA professional with 6 years in the industry and who is having a acumen with man management capability and helps in delivering qualitative services in deadlines on time and every time
Srivatsan Seetharaman
A management professional with 7 years of experience in MNC’s like IBM and Indian MNC., HCL with strong strategic management thinking and the backbone of Accet growth. A keen practitioner of delivering the best to the customers on time with a vision to provide world class customer satisfaction.
Bilal Aliar
A strong technical geek with experience in the BPO and e publishing industry for the past 4 years takes care of production and delivery output for customers.
Mathivanan Kailasam
A MCA professional with a development background manages the development team of Accet Solutions Pvt Ltd.
Senthilkumar Natesan
Infrastructure management specialist and a certified professional of MCSE and network security specialist looking into the system infrastructure of the organization.
SKILLS
Typesetting:
QuarkXpress
TeX and La TeX conversion
PDF conversion
SGML and XML conversion
Other Services:
Manual keying of plain text, numeric or mixed data
HTML/DHTML conversion
Image scanning & OCR conversion
Image data entry from scanned images/forms
Proof reading and publishing forms
Indexing
Electronic to electronic conversion
Conversion and Processing:
Tiff to PDF (text under the image) (Kluwer academy publications)
HCFA (health claim forms)
PDF to Word document (e-books, scientific books)
OCR to XML
Data Entry:
HCFA Forms (Health Care Federation Accounts (insurance claim of the patient’s details)
EEOC - Employment Equity Of Care (to maintain the records of the employee’s & company)
REGN - Required Employee Grade Nature (to capture the purchasing goods serial no & details)
LB - Linear Board (to capture the invoice details of the goods shipped)
Laport (to capture the numerical fields as per the specification)
Delivery Model:
Solution Design & Delivery
Operational Methodology
In the define phase, the business requirements in terms of people, process and technology are captured. A project team comprising of representatives from recruitment, training, operations, and technology is created.
Once the scope of the process to be migrated has been defined, the design phase begins with outlining what the process requires in terms of people, processes and technology. Business continuity, change management communication, problem escalation and resolution are factored in. A detailed project plan is developed which identifies all relevant tasks, resources, costs, timelines and dependencies.
In the execution phase we recruit and train people as per requirements and also implement the technology solution. The project plan is tracked in regular project meetings and risk and issues are reviewed.
TERMS
We are a quality conscious outsourcing company with reasonable rates.
Payment terms are flexible and can be discussed according to the SLA's.
We assure an accuracy of 99% in the process whatever we do since we have implemented process level quality assurance software which is a in-house software which helps us to make our clients happy by providing quality levels expected by the customers. Faster turnaround time can be achieved by scaling up according to customer requirements in terms of infrastructure and technical workforce since we can set up an fully functional infrastructure in a month.
Faster Turnaround time based on SLA's.
LOCATION
India - Chennai, Tamilnadu
EMPLOYEES
50-99
YEARS IN BUSINESS
1-3 years
CONTACT INFORMATION
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