BUYERS
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UNITED ARAB EMIRATES OUTSOURCING COMPANY
Buzz Contact Centre
Customer Care, Sales Services in English, Arabic, French, German
DESCRIPTION
Buzz is a subsidiary of the Emirates Bank Group International. It was founded in early 2002 and was the very first contact center in the Middle East region to provide outsourced solutions with both range and depth. In a very short period of time, our vision, dedication, hard work and the quality of our technology and methodology made us the benchmark for contact centers in the region.
In three (3) years, Buzz has grown from being a 14-seat, in-house call center, to a 300+-seat outsourcing contact center servicing not only telephonic requirements, but also transaction processing, data entry, fax solutions, e-mail services and miscellaneous web services.
SKILLS
The scopes of our service spans include the following:
*Sales & Telemarketing
*Response Handling
*Customer Care
*Complaints Resolution
*Query Resolution
*General Information
*Database Updating
*Research Surveys
Languages Capabilities:
1. English
2. Arabic
3. French
4. Spanish
5. German
6. Italian
We have established as well a long term relationship in any of the following sectors covering in both inbound and outbound market.
*Financial Service
*Information Technology
*Event Management
*Insurance
*Hospitals
*Entertainment (Cable TV)
*Real Estate
*Advertising
*Hotels & Clubs
*Government Agencies
*Consulates & Embassies
TERMS
Please contact us directly for pricing options.
LOCATION
United Arab Emirates - Dubai,
EMPLOYEES
100-499
YEARS IN BUSINESS
4-6 years
CONTACT INFORMATION
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