UNITED STATES OUTSOURCING COMPANY

DESCRIPTION
CoreBPO is a leading provider of business process outsourcing services. We provide a range of outsourcing solutions to relieve your business of the administrative burden. We also reduce your operating costs and allow you to focus on your core competency, without the rigours of back office administration.

CoreBPO is achieving major cost savings and process efficiencies for its clients. Our solutions and services are designed to:

* Reduce operating costs by 50%
* Allow you to focus on core business issues
* Attain higher quality standards through continuous process improvement
* Make your business more scalable
* Enable you to swiftly deploy new technologies

We offer an extensive range of voice (customer facing) and non-voice (back-end) services to our clients. Moreover, our solutions have been customised to serve the specific requirements of certain industry verticals. CoreBPO brings to the table a comprehensive suite of end-to-end outsourcing solutions. End-to-end because we seek to deliver value to our clients at every stage of the outsourcing cycle.

Our contribution starts at the very first stage of the cycle, during the prospecting and strategy formulation phase. Here, our team of consultants, through a series of meetings with the client helps develop a customized outsourcing strategy. This is followed by migration of the actual processes to our offshore location, during which our migration specialists get actively involved in the intricacies of process mapping and reengineering. Next comes the actual service delivery where the India based operations team pilots the process, stabilizes it, scales it up and strives to add value consistently, day in and day out.

Our portfolio of services may be explored on the basis of functional areas i.e. contact centre and back office as well as industry verticals i.e.

* Real Estate
* Banking, Financial Services, Insurance (BFSI)
* Telecom, Media, Technology (TMT)

Our contact centre service offerings are designed to provide a complete and all-encompassing solution to our client's call centre requirements. Every process we undertake is customized to suit the specific requirements of every client.

Service capabilities range from the most simple self service solutions to infinitely more complex support programs. Our highly skilled and well trained professionals leverage the best-in-class technology to make every interaction a memorable experience for the customer. Our state-of-the-art facility is equipped to handle both inbound and outbound customer interactions. Services include:

Inbound Services
* Customer Service
* Sales & Order Taking
* Technical Support
* Warranty Management
* Web-based Support

Outbound Services
* Customer Acquisition
* Lead Generation
* Surveys & Research
* Cross-selling / Up-selling
* Debt Collection

Our range of back office services are aimed at taking the burden of your back office, thereby allowing you to focus on your core competencies. The result - a scalable back office operation that responds quickly to your business needs. Our services include:

Transaction Processing
* AP/AR
* Purchase Order Valuation
* Travel & Expense Accounting
* Approvals
* Credit Management
* Sales Invoicing
* Invoice Verification
* Cash Allocation

General Ledger Accounting
* Fixed Asset Accounting
* Project Accounting
* Fixed Price Accounting
* Inventory Accounting
* Payroll Accounting
* Account Reconciliation
* Statutory Reconciliation
* Financial Analysis

Application & Reconciliation
* Cash Application & Balancing
* Bank Reconciliation & Positive Pay
* Fund Transfer Administration

Research & Analysis
* Research on Un-applied Cash
* Cash Flow Analysis
* Research on Suspense Account Entries

SKILLS
* Real Estate
* Banking, Financial Services, Insurance (BFSI)
* Telecom, Media, Technology (TMT)

TERMS
Negotiable.

LOCATION United States - Fremont, CA EMPLOYEES 100-499 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.