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INDIA OUTSOURCING COMPANY



Godrej Upstream
Business Development

DESCRIPTION
Godrej Upstream is a world leader in delivering outstanding overseas call center reservations support for the airlines, hotels, car rentals, cruise and travel insurance industry by phone, email, chat and back office functions.

SKILLS
Customer Care & Retention
Customer Service
Web Support
Customer Surveys
Industry Specific Services
Refunds Processing
24 Hour Emergency Support
Ticketing
Customer Acquisition
Inbound / Outbound Sales
Lead Generation
Promotions & Campaign
Management
Back Office Functions
Fare Loading
Fares Quality Check
Refunds Processing
Teletypes Rejects
Queue Management

LOCATION
India - Mumbai, Maharashtra

EMPLOYEES
1000-5000

YEARS IN BUSINESS
7-10 years



CONTACT INFORMATION
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