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UNITED STATES OUTSOURCING COMPANY



Florida Corporate Training Center
We Do All the Hard Work for You

DESCRIPTION
Imagine having 100 or 1000 extra sales people calling your customer base every day. Think of the revenue you could generate then! FCTC will establish a third-party call center to sell your products through outbound calling campaigns. We manage the process from beginning to end so you do not have to.

One-Stop Shop For Your Outbound Calling Campaigns.

Build a brand new revenue stream with minimal upfront costs and absolutely no risk.
Complete Account Management: FCTC manages the entire process, including call center management, IT support and all necessary training.
Training specialists – we design, develop and deploy the best outbound calling skills and floor management reinforcement.
FCTC supports each center with cutting edge IT solutions, including predictive dialers working on VOIP/TDM technology with 24/7 support.
Centers provide high-level English and Spanish with strong selling capabilities.
Centers in US, Central America, India, Pakistan and the Philippines.
Sales associates ready to test new products for marketability.
FCTC eliminates the large investment of time and resources traditionally associated with third-party outsourcing.

Total Call Center Training & Management Provided By FCTC.

All GCCS centers have proven sales, service and floor management training and business practices.
US-based central monitoring facility provides day-to-day tracking of every center.
US-based master trainers work daily with local center trainers to maintain top selling performance.
All new hires receive sales and product training directly from FCTC master instructors.
FCTC certifies all local trainers in sales, management and instructor delivery skills.

Comprehensive IT Support.

State-of-the-art call center technology with 24/7 US-based support.
Database Security: Your client information remains secure at our US-based facility.
Comprehensive agent tracking capabilities and supervisor monitoring and management.
Seamless system integration for fast order fulfillment.
Fast and efficient calling generation with latest predictive dialer technology.

Risk-Free Investment For Our Clients.

Limited up-front costs and no long-term financial commitments to invest for client.
All operational costs covered by sales results.
Client has several payment options, including performance-based, fixed hour and SLA (Service Level Agreement).
FCTC can provide a five-agent test to see if your product is saleable by phone.

SKILLS
We conducted our first call center training in 1993. By 1994 we were regular visitors to client call centers. By 1997, call centers became our focus. Today, although we still provide field sales and field sales management training, call centers are our specialty. We have been in countless call centers around the world, observing calls and floor managers, developing and delivering training and offering floor management support. Now we work with clients and provide them the solution they are looking for when it comes to looking for addtional revenue streams.

TERMS
Please call for terms.

Build a brand new revenue stream with minimal upfront costs and absolutely no risk.

LOCATION
United States - Plantation, Florida

EMPLOYEES
1-5

YEARS IN BUSINESS
11+ years



CONTACT INFORMATION
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