INDIA OUTSOURCING COMPANY

DESCRIPTION
ActsInfo is an Indian BPO and software development company focused on developing BPO works and software applications for clients in the international market through long-term agreements and partnerships.

ActsInfo has emerged as a strong forerunner in the area of high-quality BPO works, desktop publishing, imaging, creative designing, graphic designing, animation and software development. Whatever the media, there is an effective solution. Whether it is a cd-rom, or your web server, or on paper, we are there to deliver.

The success of ActsInfo, over and above to the factors, is largely attributed to its rigorous adherence to quality and cater to unique, exclusive styles and finer intricacies of the client. ActsInfo has carved a niche’s for itself both in terms of quality reproduction and meet time deadlines.

ActsInfo feels proud to be a ‘Technology Partner’ to Information Technology (IT) solution providers and information providers across the globe with its ability to support them with high quality and cost effective solutions. ActsInfo provide the service at appreciable turnaround time. We maintain very tight control over the software engineering process and maintain full confidentiality of our client’s business details. Our work culture provides greater degree of adaptability and flexibility in application and technical domain areas.

ActsInfo offers both animation and software solutions, consultancy services, BPO services, IT enabling services and value added reselling of IT products to meet the needs of different industries across the globe. ActsInfo provides high quality offshore and onsite services to end-users on a broad range of software platforms and cutting-edge technologies.

Services

1. BPO
ActsInfo implements complex operations changes that improve efficiency, maximize productivity, and increase revenue. Our suite of business process outsourcing (BPO) solutions is backed by a unique combination of off shoring excellence and process improvement expertise.

ActsInfo is an optimization-driven BPO company. Our focus on onshore process optimization helps clients leverage outsourcing to reduce costs while transforming their operations for sustainable benefit. Other BPO companies rely on outsourcing as a simple way to cut costs. ActsInfo focuses on complimenting offshore outsourcing with internal improvements that increase the efficiency and profitability of our clients' organizations.

In addition to significant cost savings, AD Venture’s BPO solutions provide clients with enhanced customer service, improved operations, increased revenue, and decreased time-to market.

ActsInfo is the industry leading BPO company
ActsInfo maximizes cost advantages by coupling operational improvements with off shoring. While some BPO companies simply displace business processes, ActsInfo focuses on optimization. Clients are able to utilize process improvement and offshoring to transform operations for sustainable value.

ActsInfo is a BPO company with a proven approach to project implementation and several years of process expertise. Clients transition in weeks, not months. Our solutions minimize disruptions and ensure that our clients quickly realize measurable results. ActsInfo provides a seamless transition of work offshore – on-time and on-budget.

ActsInfo is an operations consulting and BPO company focused on reducing operating costs through process optimization and outsourcing.

Snapshots

ActsInfo is the optimization-driven BPO specialist. While many BPO vendors relocate clients' business processes as a simple cost-cutting measure, ActsInfo combines onshore process optimization with offshore outsourcing — helping clients leverage BPO to reduce costs while transforming their operations for sustainable benefit.

SKILLS
Approach

By working with ActsInfo, clients gain significant advantages over other industry approaches:
• Maximum cost advantages — ActsInfo delivers cost advantages gained from operational improvements coupled with offshore outsourcing. By optimizing processes — not just displacing them — clients transform their operations for sustainable value.
• Optimal solution design — Clients get the best of both worlds. Our senior-level, domestically based management consultants ensure effective solution design, implementation, and realization of benefits. Our India-based professionals are trained in unscripted calling and complex data transaction processing.
• World-class execution — to ensure maximum business performance for clients, we integrate outsourcing, process improvement, and technology improvement capabilities. We have proven project management expertise enabling the seamless transition of work offshore — on time and on budget.
• Scalability and reduced risk — Clients can work with ActsInfo to create pilots and/or short-term, interim, or long-term solutions, depending on their cost and risk objectives. In addition, we use local management to ensure swift response to issues, maintain continual alignment with changing business needs, and serve as a single point of contact with offshore resources.
• Speed of implementation — With ActsInfo, client’s transition in weeks — not months. Our proven approach to project implementation, combined with our process expertise, enables us to move fast — minimizing disruption and ensuring that clients quickly realize measurable results.

Delivery Model

ActsInfo’s unique business model enables us to define the optimal and seamless alignment between our clients' home office and our offshore facilities. We combine high-caliber domestic consulting with two state-of-the-art BPO centers in India.

TERMS
Turnaround Time

ActsInfo is always committed to give its customer high quality products and services within the best possible turn around time. We incorporate professionalism in management, foresight in strategic planning, transparency, and are acceptable to changing customer preferences. Our project management process ensures proper identification, analysis and estimation of projects risks and plans the risk aversion options to ensure that the products and services provided is on time to excellent performance and other quality benchmarks.

Confidentiality

We at ActsInfo have a commitment to sustain long-term relationships and win and maintain cordial relations with our customers. Being located it India gives special assurance to our customer as India is a signatory to Intellectual property rights (Berne convention, UCC & TRIPS at WTO) and India practices one of the toughest copyright laws in the world. Indian law is amended to include special provision for dealing with software piracy.

Infrastructure

We have a well-equipped office and a sophisticated development center with a built-up area of 2,500 sq.ft in the heart of the city of Trivandrum.

ActsInfo has a two dedicated internet connectivity of 1Mbps each, which enables us to execute projects and provide IT enabling services.

We have well equipped facilities that include a conference room, training room, library and recreational facilities.

Keeping in line with our growth, ActsInfo is planning to set up a new and modern office housing with around 30,000 sq.ft area very soon, equipped with state-of-the-art facilities.

Infrastructure at present
Total Manpower: 51 people
Top Level Management Team: 3 people
Middle Level Management Team: 10 people
Processors: 35 People
Administrative Team Members: 3 people
PCs available: 27 PCs
Power Backup Strategy:
2KV Offline Powerful UPS: 2 Nos
Internet Connectivity:
Asianet ISP: 1 Mbps
BSNL ISP: 1 Mbp

LOCATION India - Trivandrum, Kerala EMPLOYEES 20-49 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.