BARBADOS OUTSOURCING COMPANY

DESCRIPTION
CRM Teleservices is a contact center located in the in Barbados. We provide contact center services 24 hours a day, 7 days a week including holidays. Our teleservices solutions include:

* Telesales
* Bill Payment Reminders and Collections
* Surveys & Market Research
* Customer Care & Retention
* Customer Service
* Call Overflow
* Appointment Settings
* Conference and Seminar Promotion


Our approach to teleservices is complemented by a wealth of experience in our management team. With over twenty five years combined experience in contact centre management and customer service, our management team has gained practical expertise in managing both inbound and outbound campaigns through programs such as AT&T, Chase Manhattan Bank credit card travel rewards, MSN internet retention and sales, customer satisfaction surveys for Almond Beach Resort and Chase Manhattan Bank, collections and bill payment reminders for JC Penny, Wal-Mart, Lowe’s Hardware and General Electric, appointment setting for Microsolve Training, seminar promotion for Ameritech Global and advertising sales for Cariglobe Publishing.

We are dedicated to providing you with the best partnership possible. Take a look at what our contact center services can deliver:

COMPETITIVE RATES

* We are a low cost location which means lower costs for our clients. We offer rates as low as$5.00 - $8.00 per hour
* We also have a pay for performance system which means that if we don't
sell your product or services, you don't pay us.

QUALITY STAFF

* We have generally high education standards with one of the highest literacy rates in the world.
* Staff turnover is lower than in other countries.
* English is the first language in Barbados. Tourism is Barbados’ main industry and a large number of the population interact with visitors from around the world daily. This has greatly enhanced our ability to communicate with international customers effectively.
* We place a strong emphasis on staff training and development. To be eligible for employment, all staff must complete our professional telephone skills certification program.

SKILLS
CRM Teleservices is a newly formed contact center located in the in Barbados. We provide contact center services 24 hours a day, 7 days a week including holidays. Our teleservices solutions include and is not limited to:

Ø Telesales
Ø Bill Payment Reminders and Collections
Ø Surveys & Market Research
Ø Customer Care & Retention
Ø Customer Service
Ø Call Overflow
Ø Appointment Settings
Ø Back office Solutions

TERMS
* We are a low cost location which means lower costs for our clients. We offer rates as low as$5.00 - $8.00 per hour
* We also have a pay for performance system which means that if we don't
sell your product or services, you don't pay us.

LOCATION Barbados - Bridgetown, St. Michael EMPLOYEES 6-19 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.