INDIA OUTSOURCING COMPANY

DESCRIPTION
“Alphabetics Computer Services Pvt Ltd” is a division of Alphabetics. With an experience in the field of telecom, the group entered into the foray of call center business in India.

“Alphabetics” has licenses to operate domestic and international call centers. In a short span of time, Alphabetics has earned the privilege of providing service to more than 20 corporate accounts (including multinationals) from its existing infrastructure by handling inbound & outbound calls.

Presently working on UK and USA projects.

SKILLS
OUR EXPERTISE:

>Un-interupted round the clock service i.e. 24 X 7 X 365 .
>Call Centre facility offered across all the major cities across the country.
>Would be having unique single response number across various cities for receiving Inbound Calls.
>Trained Customer Care officers as well as supervisors.
>Expertise in Telemarketing activity as well as managing outsourcing manpower operations
>Inhouse software development and dedicated Technical team.
>State of art Call Centre located at a prime area.
>Trained professionals manning the Call Centre operations.
>Customised solution with high end technology with CTI applications.

TERMS
Equity Research & Analytics
Administrative Support
Publishing
Legal Services
Transcription - Legal & Business (other than Medicine)
Customer Care
Tech Support
Net Meeting
Customer Complaint Handling
Tech Support
Order Processing
Billing & Invoicing
Rate - $9 USD/hr

IPR-Intellectual Property Rights
R & D Process - Publication in Scientific Journal
Domain Based Knowledge Process Outsourcing – Pharma, Medicine, etc.
Rate - $35 USD/hr

News
Content Writing
Data Collection
Scope e-Knowledge Centre
Rate - $12 USD/hr

Publishing Content for Book-Editing, Spell & Grammar Checking, Translating in Foreign Languages
E-Book Publishing - CDs, Online, PDF, etc.
Content Development
Copyright
Company like Techbooks
Rate - $20 USD/hr

Preparing Payroll
Claim Processing
Medical Benefits Claim
Biweekly Salary & Wages Documentation
Invoicing, etc
Rate - $20 USD/hr

Auditing - US GAAP
Payment Clearance to Vendor
Payment Collection
Insurance Processing
Refinance & Debt Consolidation Calculation & Documentation
Rate - $12 USD

LOCATION India - Mumbai, Maharashtra EMPLOYEES 50-99 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.