BUYERS
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UNITED STATES OUTSOURCING COMPANY
Sutherland Global Services
End to End BPO / Back Office Offer
DESCRIPTION
Sutherland Global Services offers business process outsourcing services primarily for clients in the technology and telecommunications industries. It provides outsourced customer acquisition and retention, technical assistance, sales support functions, and back office services from centers in the US, Canada, India, and the Philippines. The company also acts as a consultant to help companies improve their call center operations.
SKILLS
Sutherland is very specific in whom it does business with, and your company may fit our profile.
We choose to work with companies that know the challenges of a global resources strategy.
Sutherland Global Services provides outsourced services that are designed to improve operational performance and lower your overall costs while making your life easier. We’ve provided outsourced services for nearly 20 years to Global 1000 companies in the United Kingdom and United States; companies that already have a global resources strategy supported by the highest levels of executive leadership.
We provide end-to-end BPO and Back Office solutions through a multi-national delivery model.
Sutherland owns and operates multiple delivery centres across Canada, the United States, India and the Philippines. Clients can choose to implement in either an integrated or stand-alone manner. We are the largest private BPO in India with 7,000 employees in our centres. We are capable of providing your company with immediate capacity in a turn-key fashion, including 200 seats built and ready to go at our Mumbai facility.
We strive to make this a simple decision for you by offering:
? Guaranteed Cost Reduction – Lowering the cost of our services within the first six months of program operation, we assume the burden of our own efficiency by using economies-of-scale, process improvement, and other strategies.
? No Contracts for First 90 Days – Standing by our performance standards, we strive to earn your business within the first 90 days of program operation. If we succeed, Sutherland will then execute a contract.
? Flexibility – Design a custom solution that meets your specific requirements, or we will make swift modifications to your existing outsourced program without hassle or pushback.
I understand your time is valuable and can not be wasted on pointless conversations. We encourage you to look deeper at both the tangible and intangible attributes of our business so
TERMS
TBD.
LOCATION
United States - Pittsford, NY
EMPLOYEES
5000+
YEARS IN BUSINESS
11+ years
CONTACT INFORMATION
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