INDIA OUTSOURCING COMPANY

DESCRIPTION
Avedis offers offshore outsourcing and consulting services specializing in IT-enabled services, back office outsourcing services and business process outsourcing solutions guaranteed to cut costs and improve quality. With our customer service centers in India, operating on a 24/7 basis, you can offer quality service coverage that meets or exceeds your customer expectations. Services offered of Avedis includes:
Finance & Accounting
Technical Support
HR Services
Transaction Processing & Back-Office Services
IT & Software Services

SKILLS
1. Finance & Accounting
We offer customized delivery, management and continuous improvement of a mission-critical business functions: finance and accounting. We can help clients to reduce finance and accounting operating costs by as much as 30 to 50 percent. Through reengineering, process improvements, and advanced technologies, we eliminate unnecessary operating costs while reducing and bringing other administrative costs under better control.

2. HR Services
HR is the strategic corporate function involving some routine processing activity and key functions of recruitment, retention and motivation. There is a considerable scope of cost reduction and improvement of operational efficiency by transferring the routine HR functions to an outsourcing partner. Avedis helps clients to reduce the cost of running routine HR processes and improve HR efficiency by providing offshore services for discrete, labor, process and data intensive rule-based processing.

3.Technical Support
Extending support beyond sales by providing simple solutions to complex problems. Rapidly changing technology and demand for simple to complex technology driven products has changed the service expectations of the customers. Avedis provids all levels of technical support for businesses and consumers. This includes providing services for simple customer service, product information requiring specialist knowledge and complex issues management. The services also include tech-support related to escalations and high-end queries.

4. Transaction Processing & Back-Office Services
Avedis takes comprehensive approach to deliver delightful customer experience. We not only address the routine transaction processing requirement, we also explore and advice on process improvement to enable your organization to seamlessly deliver services to your customers Extending support to increase accuracy and reduce turnaround time.
Avedis provides backend support and processes voluminous transactions for i

TERMS
Outsourcing is about partnership, about entrusting your business process. We believe this partnership should be flexible and adaptable - enabling your business to partner with us in ways that suit your business environment. Some of the models we currently incorporate are:

Traditional Outsourcing
In this model business process is moved offshore to leverage the expertise and cost benefits offered by the outsourcing partner. This model works well for routine, non-core business processes. The outsourcing company takes complete responsibility for carrying out the business process. The company makes quality measurements on process outcomes.

Build-Operate-Transfer
Through this model, the outsourcing partner in India helps the client set up the contact center from start to finish. The partner takes care of establishment of the infrastructure, facilities, human resources, operational processes and actually running the center for a defined period. Once the center and services are well established, management and ownership is transferred to the customer.

Our prices for the offshore services are based on the type of work and normally range between US $6 to US $10 per person hour.

LOCATION India - New Delhi, EMPLOYEES 20-49 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.