UNITED STATES OUTSOURCING COMPANY

DESCRIPTION
Infospoke, a New Jersey based IT enabled Services Company focusing on contact center management, web based services and BPO. We are continuously striving to be a seamless extension of our clients and to emerge as a key profit center for them.

Infospoke leverages a global suite of best practices in operations, technological and human resources to deliver peerless customer interaction across multiple touch points.

We provide specialized systems, solutions, and services tailored to the specific business challenges of a broad range of industry verticals.
Our Global Delivery Model offers a great deal of flexibility in supporting a number of deployment scenarios using on-shore, near-shore, and off shore capabilities with higher quality, lower risk, faster results and optimal cost of ownership.

Our multi-tiered approach to client engagement for both business-to-customer (B2C) and business-to-business (B2B) programs enables us to align our solution as closely as possible with your unique business goals.
Our Business Development Model encompasses three basic stages and thereby culminating into a cost-effective strategy.
(1) Opportunity assessment and staffing.
(2) Pilot with defect check.
(3) Comprehensive Implementation with reviewed targets.

SKILLS
Infospoke offers a variety of outsourced customer interaction solutions covering each stage of the customer lifecycle –

· Acquisition and sales
· Care and Retention
· Technical support
· Collections & receivables management
· Back office Processing
· Web designing & support
· E – mail management
· Chat responses

TERMS
On personal interaction only.

LOCATION United States - Parsippany, NJ EMPLOYEES 20-49 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.