BUYERS
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INDIA OUTSOURCING COMPANY
Mclansys
Customer Care Beyond Limits
DESCRIPTION
Inbound
.Customer care
.Order processing and fulfillment
.Dealer location
.Surveys
.24/7 help desk
.Corporate reception and messaging
.Event registration
.Catalog sales
.Debt collection
.Application maintenance/monitoring/escalation
.Technical support
Outbound
.Market study and research
.Database collection and selling
.Data cleaning
.Product promotion
.Lead generation\qualification\management
.Seminar population
.Direct mail follow-up
.Collection services
.Appointment scheduling
.Decision maker contacts
.Up selling/cross selling campaigns
.Surveys
.Customer satisfaction
.Cold calling
.Demo setup
.Telesale
.Data centre maintenance/monitoring/escalation
SKILLS
Outbound & Inbound Services:
Our inbound facility offers round the clock and quality customer care to ensure that your business runs smoothly. We undertake business-to-business, business-to-end user campaigns. We enable our clients to retain customers, acquire new customers, venture into new areas of business, and build a brand loyalty. Call center contact services are provided 24 hours a day, 7 days a week, and 365 days a year. Inbound callers typically call toll-free numbers to request product or service information; place orders for advertised products or obtain assistance with a previous order or purchase. We can provide toll-free numbers for our clients or use previously established numbers.
TERMS
Hourly Rate: $8 hour.
Payments Terms: bank wire transfer, credit card, PayPal.
LOCATION
India - Banglore, India
EMPLOYEES
100-499
YEARS IN BUSINESS
11+ years
CONTACT INFORMATION
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