INDIA OUTSOURCING COMPANY

DESCRIPTION
Aikya Technologies is a provider of offshore medical / legal / general transcription services who can assist you by providing transcription services tailored to your needs.

Our leading edge technology allows us the ability to interact with all existing computer systems available today. We provide you with the assurance that your records will be accurate, repared in a timely manner and done with great care at our state-of-the-art medical transcription production facilities in Hyderabad and Visakhapatnam, India.

Aikya Technologies is a provider of outsourced solutions for data processing and data transcription.

We offer a full and complete service facility in a secure environment ranging from simple data entry and conversion from audio to text files to taking on the complete management of your data processing requirements.

SKILLS
Our dedication in observing strict discipline with regard to the two most critical areas in MT – quality and turnaround time – is very strong and our focus is on improving ourselves constantly in these areas. At AIKYA, the importance of proper patient care documentation is clearly understood. We recognize the fact that a poorly transcribed medical document can be damaging, both to the patient as well as the healthcare provider.

We have developed our own monitoring and distribution software (ProMT), which also has QC feedback as an important element. A transcriptionist has access to his or her file immediately after it has been edited, reflecting exactly where mistakes, if any, occurred so that the MT can learn from such constant and regular feedback. Reports are generated constantly to indicate accuracy of files transcribed. We encourage interaction amongst our MTs, conduct review sessions in transcription as well as in medical theory and English grammar in order to keep our MTs’ morale and motivational levels high as well as to keep our MTs abreast with the latest developments and changes happening in the medical world.

At AIKYA, transcribed documents go through a two-tiered process, with a third level available where a recheck is necessary by a senior QA.

Transcription – MTs with at least 1-2 years of actual work experience.

QA Level I – MTs with at least 2-3 years of actual work experience with various accounts and specialties.

QA Level II – MTs with at least 3 years of actual work experience with various accounts and specialties. Every effort is made to see that quality is maintained throughout the transcription and proofing process and this system has been put in place so that every document that is uploaded to the client can be 98% accurate, conforming to AAMT standards.

TERMS
The most important asset that Aikya Technologies to offer is its staff of professional medical transcriptionists. These well trained, experienced, and dedicated individuals - the medical language specialists, are the engine of our company. We look forward to working with you to make managing your medical transcription and general transcription as easy as possible.

Our transcription production facility at a glance:
Location: Hyderabad and Visakhapatnam, India
Connectivity: 64 kbps ADSL
Present Capacity - Lines: 10,000 lines per day.

Aikya Technologies has state of the art medical transcription production facilities, located in Hyderabad in a 1000 sq. ft. premise and a 2500 sq. ft. premise in Visakhapatnam. Both the facilities have 100% power backup.

Manpower:
At present, we have 30 trained medical transcriptionists from all over India with experience not less than one year in this field, 10 quality analysts with experience of 1½ years and 5 senior quality analysts with a 2½ year experience in the MT industry.

Capacity and Quality Control:
Each of our MTs has the capacity to produce 400 lines per day per shift with an accuracy of 95-99%. QAs check the files and if they are confident about the quality, they send them directly to the Upload folder. Incase they have doubts about a certain file or there are blanks in the text, they send that file to the SQA for a final check.

Accuracy:
We guarantee an accuracy of 98.6% and above on the final text that is uploaded.

Transfer of Files:
Transfer of raw and transcribed files can be either by email or through our FTP site.

LOCATION India - Hyderabad, Andhra Pradesh EMPLOYEES 50-99 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.