BUYERS
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INDIA OUTSOURCING COMPANY
Xponse IT Services Pvt. Ltd.
Excellent Service Excellent Response
DESCRIPTION
We have sufficient infrastructure of about 240 systems with experienced operators, supervisors and skilled quality control team to execute the project within stipulated time with 100% accuracy level. We are working in all US shifts with. We are innovative and aggressive business support service assistants designed to provide cost-effective, flexible and professional assistance to business clients. By handling all the non-core business functions and processes, companies big and small can focus more on the "pulse" of their business: tasks which directly generate revenue/relations.
We have a well established computer centre with branded equipments to undertake BPO work at retail level. We have well trained staff to do the work and their accuracy consistently is 100%. They are also trained on the job frequently to ensure continuity of high level of their speed and accuracy. We have adequate back-up facilities and a qualified technical team that our equipments are in excellent working condition at all times.
Most of the processes that we have are inbound services and customer service we continually monitor the quality parameters and adhere to it. At present we have five inbound processes running and we have outbound appointment fixing as well as notification.
SKILLS
Since we have mostly inbound service we have created a niche in the industry. Our quality of productivity is checked at three tiers. So companies can be rest assured once a process is outsouced to us, the rate of accuracy is 100%. Xponse can allow you to focus on your core competencies needs leading to a visible improvement in business efficiencies and bottom-line results. With access to our expertise in the industry, you can reduce operational costs and improve service levels. We tailor our BPO services to match your needs and requirements in the following areas:
Customer service
Medical transcription
Medical billing
Web development consultancy services
Finiancial services
TERMS
Our prices are competitive in the market in India. Basiclly we discuss with customers on the price matter. We always try to satisfy our customer with best competitive price and quality service. We are having experince in above field for at least two years. Again, this is negotiable depending on the type of business we are engaging our self into and keeping in mind all the resources used in the process.
LOCATION
India - Kolkata, West Bengal
EMPLOYEES
100-499
YEARS IN BUSINESS
1-3 years
CONTACT INFORMATION
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