INDIA OUTSOURCING COMPANY

DESCRIPTION
VisualSoft Interactions is the BPO subsidiary VisualSoft Technologies Ltd. Incepted in the year 2003, this venture combines the strengths of the parent companies to take advantage of the Call Center and Technology sectors. It aims at reducing the operational costs for the Clients by improving the outsourced processes and increasing their productivity. We allow our Clients to continue focusing on their core businesses, while taking advantage of lower cost-to-deliver and higher service quality offered by offshore outsourcing.

SKILLS
With their unmatched abilities, Telemarketing and Telesales relate to the communication of a message directly to the desired target. We specialize in telemarketing services, telesales services for outbound, technical, business-to-business and outsourcing services. This integration of the most cost effective processes offers an assurance to achieve a superior edge in sales, giving quick and instant results, Telemarketing refers to creation of qualified appointments and receiving instant information, thereby achieving the desired sales and marketing objectives.

We offer cost effective, flexible, efficient and highly customizable telemarketing services that entirely focus on delivering exceptional results to meet the Client objectives. Our experienced and fully trained telemarketing professionals carefully monitor your telemarketing campaigns. Reports based on the quality and efficiency of service, SLA’s, benchmarks or any other specified criteria, are supplied to Clients.

The Process:
Our effective process for Telemarketing starts with setting of goals/objectives for the telemarketing campaign followed by the determination of start date and length of telemarketing campaign. Having finalized the action script, we prepare training packages and load campaign records to our dialer. Our telemarketing staff is fully trained using the latest effective technologies and then the live telemarketing campaign starts. After achieving the set objectives of the telemarketing campaign the campaign results are finally processed.

The Benefits:
• Designed and customized to specific client requirements
• Ability to respond to changing needs
• Multi-channel technology
• Interactive intelligence platform
• Quick implementation
• Customized reports
• Emphasis on quality management

Inbound order taking is a process in which the trained customer service representative receives a request for information, or an order for a product/service, through the telephone.

TERMS
Please contact us directly for pricing options.

LOCATION India - Hyderabad, Andhra Pradesh EMPLOYEES 50-99 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.