INDIA OUTSOURCING COMPANY

DESCRIPTION
InfoSolz Pvt. Ltd. is an end-to-end business solutions provider with a focus on resolving business pains for corporations worldwide. We use state-of-the-art technology, manpower expertise, best practices and analytics to enhance the performance of your business. InfoSolz service platforms operate over a secure, reliable, and scalable computing and communication system.
InfoSolz, performs, manages and delivers offshore outsourcing solutions and focuses solely on servicing clients in meeting their goals and realizing their vision. Seamless and all encompassing, our infrastructure effectively supports transnational work and bridges geographical divides.

The company combines breadth of experience with depth of expertise to deliver value-added and scalable professional, back office and related support solutions. We provide value for our clients using our expertise in industries such as retail, technology, telecom, finance, banking, insurance and market survey. Our core service areas include technical process outsourcing, inbound customer service, outbound telesales, mortgage, lead generation, collection, debt recoveries, and appointment setting.

The company, designs, develops, customizes and implements scalable solutions tailored to specific business needs. We not only save our clients’ significant time and money, but also improve their competitive advantage by increasing the quality of their processes, services and support functions. Investment in our people, a strong technological infrastructure and a detailed training program are the key differentiators that InfoSolz provides to its client to prove our edge over our competitors.

Ultimately making, InfoSolz is your choice for both innovative solutions and exceptional service.

SKILLS
InfoSolz Pvt. Ltd. defines designs and delivers IT-enabled business solutions that help companies win in a flat world. With InfoSolz clients are assured of a transparent business partner, world-class processes, speed of execution and the power to achieve their goals. We can manage large call center operations. Our agents are proficient in handling the entire gamut of calls, from simple to intense servicing.

InfoSolz provides:
- Personalized service
- Local project management
- Horizontal management approach
- Responsive global staff
- Dedication to total client satisfaction
- Eagerness to correct mistakes
- Passion about our work
- Pride in our successes
- Love of our jobs!

InfoSolz offers its clients the full range of call center service required by companies of every industry type.
- We listen carefully to the client, to learn the exact needs of the organization in terms of outsourced call center services.
- At the client’s request, we arrange for contact between the client and call center representatives.
- Providing customers with a dependable method of contact, through the channel of their choice, and a boulevard to have their questions answered in a professional manner.
- Improving brand image by providing service professionals who have access to accurate, up-to-date information and can assist customers with timely issue resolution.
- Capturing customer service information regarding areas of service issues and customer needs to be analyzed for adaptation into market opportunities.
- Integrating operations platforms, with the ability for work inter-flow between outsourced customer contact centers, other third party vendors and internal centers as necessary.
- Supporting multiple communications channels (Telephony, IVR, Chat, Email, Facsimile, etc.) as necessary or desired, providing customer relation processes that are both proactive and reactive to customer demands.

LOCATION India - Pune, Maharashtra EMPLOYEES 100-499 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.