INDIA OUTSOURCING COMPANY

DESCRIPTION
Beacon Global IT Services is a fully multimedia web-enabled BPO services bureau. We offer world class BPO/contact center solutions to our partners throughout the world using two multimedia web-enabled back-office centers in Hyderabad, India with a current capacity of 1000 stations working 24/7/365, with plans of extending our head count to more than 2500 by the year 2007. We also currently operate a 48-seater contact center at Poughkeepsie, New York through our parent company IIC which is completely debt free and has over 700 consultants and employees working with clients onshore, on site, offsite and in offshore locations.

Our Commitment to Quality & Financial Stability:
> IIC has been ISO 9001 Certified since 1994
> IIC has the highest Dun and Bradstreet rating of 4A1
> BEACON has been ISO 9001 Certified since 2006

The services we offer are – contact centers for customer service, product support and helpdesk services. We also offer front office services like claims processing, policy issuance and premium accounting. Additionally, we offer back office processes in the areas of accounting, HR and other transaction-intensive activities.

SKILLS
Our proven domain expertise thanks to the IIC (our parent company) heritage of consulting and technology excellence, positions us uniquely. We have the capability to sit across the table with our clients and define the outsourcing strategy for them: Which operational services to outsource; which to retain, competencies to secure, so on and so forth. Our clients have achieved quantifiable business benefits, and competitiveness with our outsourcing strategy.

We offer a wide range of BPO solutions and services – consulting included, all designed to make our clients lives simple. And better. We enable, and give them the freedom to focus on growth. We believe you will find our outsourcing solutions as indispensable as our existing clients have found to be, for their enhanced performance and agility.

TERMS
The payments are customized according to the services offered to the client & generally vary between $10 to $25 USD per hour per agent.

LOCATION India - Hyderabad, Andhra Pradesh EMPLOYEES 100-499 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.