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INDIA OUTSOURCING COMPANY



Call Logic Outsourcing
International Call Center Experts & Consultants

DESCRIPTION
Call Logic Outsourcing is a premier outsourcing and consulting firm established to lead the transformation of client business operations through innovative outsourcing and in-sourcing strategies.

Call Logic Outsourcing was founded in 2004 by professionals from the BPO sector with extensive experience in the BPO and the service sector. As a global management-consulting firm we specialize in outsourcing and in-sourcing transactions, and focus on leading change by managing transformation and risk.

Our partners have been advising senior executives and board members through large scale complex outsourcing initiatives, for over 25 years. We have been instrumental in successfully implementing some of the best outsourced business from the US and the UK and Australia to BPO companies in India and have since been expanding to various other countries offering competitive services in the region. Currently we have more than 15 quality centers on our panel.

Our outsourcing consultants are experts within BPO, information technology and HR outsourcing who deliver experience from the client and supplier side. We have extensive experience in building and operating shared services along with the structuring, negotiating and managing of complex deals, including multi-national BPO, IT, HRO, joint venture and offshore arrangements.

SKILLS
We offer the following services to our clients:

Supplier Selection and Evaluation
SLA Development and Contract Negotiation
Transition Support
Research and Training
Program Management
Relationship Management
Manpower Consulting

Areas of Expertise:

Telemarketing/Outbound Calling
Market Research/Data Collection
Customer Service/Helpdesk
Technical Support (Online)
Technical Support Inbound
Back Office Operations (Financial, Banking, Insurance)
Email Support Services

TERMS
We have the capabilities to expand our infrastructure immediately as per the project requirements and implement projects within required timelines.

LOCATION
India - Hyderabad, Andhra Pradesh

EMPLOYEES
100-499

YEARS IN BUSINESS
4-6 years



CONTACT INFORMATION
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