BUYERS
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INDIA OUTSOURCING COMPANY
Godrej Upstream
Business Development
DESCRIPTION
Godrej Upstream is a world leader in delivering outstanding overseas call center reservations support for the airlines, hotels, car rentals, cruise and travel insurance industry by phone, email, chat and back office functions.
SKILLS
Customer Care & Retention
Customer Service
Web Support
Customer Surveys
Industry Specific Services
Refunds Processing
24 Hour Emergency Support
Ticketing
Customer Acquisition
Inbound / Outbound Sales
Lead Generation
Promotions & Campaign
Management
Back Office Functions
Fare Loading
Fares Quality Check
Refunds Processing
Teletypes Rejects
Queue Management
LOCATION
India - Mumbai, Maharashtra
EMPLOYEES
1000-5000
YEARS IN BUSINESS
7-10 years
CONTACT INFORMATION
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