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INDIA OUTSOURCING COMPANY



Ayantr E Services Pvt. Ltd.
At Ayantr We Believe in Excellence Through Quality

DESCRIPTION
Ayantr eServices Pvt. Ltd. is a full-service, interactive marketing communications company. We offer a range of integrated customer care services including voice, email response, real-time chat.

Our Vision:

To be the best technology service provider offering a complete spectrum of call center and communication technology services in an environment of empowerment, intellectual challenge and wealth sharing.

To develop Ayantr as global leaders in providing customer satisfaction by delivering
· Quality
· Speed
· Low Cost

Our Mission

· Is to provide the highest ethical & professional standard for clients using cutting edge technology with competitive urgency.
· To be the global bench mark in customer service and business process outsourcing, by embodying quality.
· To be an employer of choice by creating an environment of empowerment, development, excellence and fun.
· To contribute to the community and meaningfully improve lives.

Our Beliefs

At Ayantr we believe in excellence through quality. Combining skills & experience, we provide world-class service to all our customers equally, so we take that extra care to make them feel special. For us, relationships are an important driving force behind any organization. We strongly believe in the acquisition and development of intellectual capital.

Our Strength

Large Human Resource

Every year, approximately 19 million students are enrolled in high schools and 10 million students in pre-graduate degree courses across India. Moreover, 2.1 million graduates and 0.3 million post-graduates pass out of India's non-engineering colleges.

While 2.5 - 3 percent of them find jobs in other fields or pursue further studies abroad, the rest opt for employment in the IT industry. If the flow from high schools to graduate courses increases even marginally, there will be a massive increase in the number of skilled workers available to the industry. Even at current rates, there will approximately be 17 million people available to the IT industry by 2008.

Quality Manpower

Indians are known for their strong technical skills and their eagerness to accommodate clients. In some cases, clients outsource work to get access to more specialized engineering talent, particularly in the area of telecommunications. India also has one of the largest pool of English-speaking professionals.

SKILLS
Ayantr has a wide range of capabilities. Some of the services we have performed include:

Contact Center Management

· Inbound, outbound, web-based
· Telemarketing
· Customer service
. Product support
· Customer surveys
· Collection

Consumer Product Services

· Pre & post-purchase customer support processes
· Customer care

TERMS
$8 - 7 an hour for voice based service.
$4 an hour for web-based service.

LOCATION
India - Noida, U.P.

EMPLOYEES
6-19

YEARS IN BUSINESS
1-3 years



CONTACT INFORMATION
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