INDIA OUTSOURCING FREELANCER

DESCRIPTION
Inbound Customer Support
Outbound Telemarketing
Technical Support, Helpdesk
Data Conversion, Editing, Mining
Located in the heart of New Delhi (capital of India) at Vasant Kunj.

Started with 15 seater call center and graduating to 100 seater International Call Center covering an area of 5000 sq ft.

Equipped to undertake telemarketing campaigns and technical support services with support team strength of more than 30 professionals, who are qualified to provide quality service to its international clients.

Ability to provide services on 24X7 basis outbound calls.

Professional team exclusively looking for each department of operation, finance, administration, travel desk, remote network management, technical helpdesk, healthcare services, cold calling functions, content writing, data conversion, data mining.

Entire business process outsourcing and process orientation as per defined standards and requirements of clients.

SKILLS
Voice

FirstConnectUs currently operate outbound/inbound telemarketing and sales.
80 trained and experienced agents calling on about 5 campaigns across Australia, United Kingdom and United States.
Experienced Team Leaders managing their campaign.
Experienced quality team.
Foolproof reporting structure to ensure quality analysis.
Low rate of attrition.
State of the art technical equipments.
Management Team capable of handling 240 seats.
Rejections as low as 10% on sales.

Data

Content Writing
Data Conversion
Data Mining
Business Process Models Preparations
Data Entry

TERMS
Price for outbound calling $9 to $10 an hour.
Price for inbound calling $12 to $15 an hour.
Sales camapign as per terms and agreement.
Data Conversion hourly based or as per requirement.

LOCATION India - New Delhi, Delhi EMPLOYEES 20-49 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.