UNITED STATES OUTSOURCING COMPANY
American Cybersystems Inc
Lasting Value Through Partnerships
ACS – Lines of Businesses
American CyberSystems is a global technology services company with operations in North America (8 offices) and two development centers in India. Leveraging this global presence we have successfully delivered solutions to Fortune 1000 Companies such as Northrop Grumman, Level3, Capital One, Amada, Microsoft and Oracle.
ACS is technology agnostic company and has provided solutions for enterprises and ISVs belonging the banking and financial services, healthcare, manufacturing, retail, IT and telecom industry verticals. Our solutions are split into six primary lines of business or LoBs, as we like to call them. They are -
• IT Outsourcing Solutions
• ERP Solutions with focus on SAP and Oracle
• Outsourced Product Development
• Product Division called Vergil
Our global operation also allows us to provide comprehensive solutions to the SMB segment in addition to start-up companies. Our customers include several ISVs/product companies such as Digite (a collaborative software platform company), Fiorano (a messaging platform company), Commerce Events (a mobile solution platform), in addition to small and medium enterprises such as Symphion (a eBusiness integration company), and ICICI bank (a banking and financial services company).
Given below is our skill matrix mix, relative to our lines of business. Focusing our capabilities like this allows us make realistic promises to our customers and deliver the same - everytime!
DW/BI, Legacy/Midrange, Mainframes, EAI, ERP, C/S, Internet
Design & Development
SOA/Web Services, J2EE, .NET, RFID
Maintenance & Testing
Individual Contract Consulting
Contractor Rate Analysis
Payroll Distribution & Administration
ADP - Effort Tracking and Approvals
PayMan - Benfits Administration
SAP, SOA/Web Services, J2EE
Business Process Orchestration/Management Products
SOA/Web Services, BPEL, J2EE, .NET
Real-time Tracking and Tracing
SOA/Web Services, RFID, J2EE
Best Practices: ACS – Processes and Methodologies
Given the current model of operations which include leveraging global resources in order to maximize ROI and increase operational effiencies, ACS provides multiple options for our customer to do just that.
ACS’s two global operations in India, with 8 regional offices, allow us to provide previously unheard of scales in operational efficiencies with a hands-on, personalized approach.
ACS’s Global Delivery Model allows customers to benefits from our –
• Large pool of talented resources
• High-quality application and messaging infrastructure
• Mature processes for offshore software development, maintenance
• Variable cost structure – ensures best value for money
Some of our best practices that we follow for achieving operational efficiencies in different aspects of our business are -
Best Practices – Processes
• Offshore application development process
• SAP offshore 24/7 support process
Best Practices – Methodologies
• ACS offshore delivery and quality methodology
Best Practices – Technology Infrastructure
• Communication platform
• Payroll administration
• Rapid application development toolkits
Technology: Using technology to maximize ROI
ACS’s has selectively invested in using technology effectively to address some of the key pain points in the offshore development model of engagement, such as –
• Customer-vendor interaction
• Developer productivity
• Employee benefits and payroll administration
“According to Gartner, one the major impediments to successfully offshoring development, is lack of proper communication mechanism between the customer and vendor”
ACS has built an entire project management platform for enhancing customer communications and bring transparency to the entire software development cycle. The ATEAM or ACS Transparent, Execution & Activity Management platform is completely web-based systems and allows customer
Value: ACS – Differentiators
Past Successes: with a proven track record in delivering end-to-end IT solutions for various areas of business, ACS is your ideal partner for IT solution delivery.
Offshore Advantage: 2 development centers in India and 8 regional offices ensure the most optimum distribution of the project activities and as a result, ACS offers the most optimal and cost effective solution for enterprises.
Best Practices: Process-oriented approach ensures consistent delivery of solutions; of the highest quality – ontime, everytime!
Technology Centric: being a technology services company, ACS has invested extensively in using technology from everything to enhancing developer productivity to easing customer- partner communications and interaction.
Resource Pool: with the ability to scale up to even the most demanding project parameters, by leveraging our large resource pool and the huge talent pool in India.
United States - Tucker, GA
YEARS IN BUSINESS
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