UNITED STATES OUTSOURCING COMPANY

DESCRIPTION
Leading BPO Provider

Call Central is a leading provider of Business Process Outsourcing Services to Fortune 1000 companies. We offer a range of integrated customer care services including voice, email response, real-time chat, knowledge management, CRM architecture and other value added services to small and medium sized corporations.

With our vision, client focus, and a commitment to operational excellence , Call Central has become the premier provider of diversified business process and outsourcing services offering innovative and effective solutions for clients around the world.

We manage programs with rigorous processes and procedures to integrate all program components into one seamless operation. We deliver added value to customer-contact at every stage of the customer lifecycle, from acquisition to cross selling, customer care to help desk and technical support to receivables management. Every detail of every contact focuses on increasing customer value and loyalty.

SKILLS
Telecom/ISPs

Telecom and Internet Service Providers require 24/7 services with a staff that can handle complex billing and technical support problems. Call Central offers a cost effective solution that includes basic technical and billing support.

Financial Services

Banks, Credit card brokerages and Insurance companies require customer service representatives who can understand a variety of transactions from stock trades to mortgages. All of Call Central''''s representatives are college educated, many in economics or commerce related degrees. With Call Central you can trust that you have qualified and intelligent customer service representatives to handle your most complex service and product offerings.

Online Retailers

Only a fraction of online baskets are converted to actual sales and many customers have become frustrated by the online shopping experience. Call Central designs client programs to convert hits into transactions and to build customer loyalty through superior customer service. Our combination to build chat support and rapid response programs for email support is a sure way to make your online company stand apart from your competitors.

Tech Support

PC Software and hardware tech support for home users and small businesses
We are providing LIVE 24HR TELEPHONE & CHAT technical support for worldwide corporations including some of the Fortune 500 companies.

We have certified system engineers specializing in live PC application software and hardware support diagnostics.

Whether you''''re new to computers or an experienced user who needs help with a new program, a leading international software-marketing firm or a company looking for corporate level technical assistance, our specialists can provide expert level support.

TERMS
We can provide that information on your request. Please feel free to mail us for the quote.

LOCATION United States - Houston, TX EMPLOYEES 50-99 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.