UNITED STATES OUTSOURCING COMPANY

DESCRIPTION
USAIndia Contact Center is a premium, high-value business process outsourcing (BPO) solutions provider with a clear focus on quality. USAIndia aims to be a major player in customer interaction, customer management and business process outsourcing delivering end-to-end solutions, including customer acquisition, customer care, F&A and HRO services to leading global companies and Fortune 1000 companies.

USAIndia partners with the clients to increase their productivity by migrating various business processes to India, while maintaining the same quality with significant reduction in the associated costs.

USAIndia combines Smart Shore delivery, world-class execution capabilities, leading-edge technology and business intelligence to offer clients end-to-end BPO solutions that deliver process efficiencies and long-term sustainable cost advantage. USAIndia’s mission is to consistently exceed client expectations by delivering superior quality, multi-channel outsourced sales, customer support and transaction processing services on a 24x7 basis at highly competitive prices.

We believe in creating long-term relationships with our clients by delivering excellent service quality at reasonable prices, having a direct and positive impact on our client’s bottom-line through higher revenues and lower operating costs. While pursuing aggressive growth plans, USAIndia strongly believes in transparent and honest client relationships. USAIndia is a process and systems driven organization, with quality being the number one priority. By deploying the right combination of people, premises, technology and processes, we help our clients use customer service as a strategic weapon to differentiate themselves and gain a sustainable competitive advantage. USAIndia is today widely recognized in the Indian market as a high-value, process-driven service provider and an employer of choice.

SKILLS
Call Centers
• Inbound
• Outbound
• Business Process Outsourcing

IT/Software Solutions

TERMS
Hourly rates on a per agent basis.
Pay-as you go model(transactional pricing).
Hourly rate plus incentive.

LOCATION United States - Jersey City, NJ EMPLOYEES 6-19 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.