INDIA OUTSOURCING COMPANY

DESCRIPTION
Call centers India Inc. is a Washington corporation headquartered in Seattle. Sales and U.S. Operations are in based in the city of Seatac near Sea-Tac International Airport. India Operations are based in Noida, a suburb of New Delhi the capital of India. The Indian corporation, Vcare Care Call Centers India (p) Ltd., is a wholly owned subsidiary of the US corporation.

Operations in India are housed in a modern, climate-controlled building located in Noida, a suburb of New Delhi, the capital of India. The center is a 100% IP based network and uses CISCO technology platform. Electrical power and Internet connectivity are redundant.

Call centers India is a CISCO powered company, Its management team has over 20 years of combined call center experience. The company employs more than 250 people and is growing more than 15% quarter per quarter.

The company currently serves about 15 clients. It has also helped a number of other customers on a project basis. Clientele range up to Fortune 500-size companies. The call center operation is structured to serve organizations typically requiring atleast 10-50 agents per shift.

Sandip Mehra who is the CEO.
Eric Anderson directs U.S. Operations and Sales.
Geetika Mehra heads Client services.

Call centers India has implemented Border Gateway Protocol (BGP). If any of Call centers India's IP links were to fluctuate your call would get rerouted automatically via another IP route, without disconnecting the call in a fraction of a second. Now this means no call disconnects and happy customers. This setup is unique to Call Centers India since it has end to end CISCO based IP infrastructure.

SKILLS
Call Centers India offers voice services to a range of companies from small to large enterprises. We presently offer technical support services to a division of a Fortune 500 company.

We also offer outbound cold calling and prospecting telemarketing services.

We offer inbound order taking services to several companies for DRTV advertisements and have special programs for DRTV’s needs.

Call Centers India offers online research services. This includes website mystery shopping, data collection from sites, and the mining such data. Sound simple? We are experienced in this area and we can help develop a program one for you.

We provide chat services, including SMS chat, and email support to a variety of clients.

LOCATION India - Noida, UP EMPLOYEES 100-499 YEARS IN BUSINESS 11+ years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.