EGYPT OUTSOURCING COMPANY

DESCRIPTION
Xceed offers world-class offshore outsourcing and consulting services specializing in IT-enabled services, business process outsourcing solutions and contact center services from The Smart Village, Egypt resulting in a competitive, cost effective alternative guaranteed to cut costs and improve quality. Xceed outsourcing services help mitigate risks and secure benefits through a structured, proven approach with our Customer Relationship Management (CRM) life cycle. Xceed offers the satisfaction that comes from working with a technologically sound business partner who is committed to continually investing in people, processes, infrastructure and facilities, ensuring the highest levels of performance. We are committed to building scalable and repeatable business solutions ensuring customer success.
Xceed currently operates the largest and most sophisticated contact center in the Southern Mediterranean region with a capacity of 1600 web-enabled, multi-channel workstations. Xceed manages programs for clients covering four (4) different continents, in eight (8) different languages. Xceed is currently serving customers calling from the following countries in their respective languages: France, United States of America, United Kingdom, Italy, Spain, Belgium, UAE, Qatar, Bahrain, Portugal, Greece, Egypt and more.

SKILLS
Xceed offers inbound and outbound integrated customer contact solutions that range from Customer Acquisition, Customer Services, Database Management, Direct Response Management, Helpdesk / Technical Support, Order Handling, Research Services to Telemarketing Services.

LOCATION Egypt - Cairo, EMPLOYEES 1000-5000 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.