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INDIA OUTSOURCING COMPANY



Offshore Partners India
The Ultimate Partners

DESCRIPTION
Our VisionTo be the leading global provider of Business Process Outsourcing solutions in the Customer Management space. OFFSHORE PARTNERS offerings cover a range of services from consultingfor process outsourcing to the implementation and Management of outsourced operations. OFFSHORE PARTNERS will strive to build strong client relationships and emerge as a partner of first choice for strategic outsourcing, and the employer of choice for each of the geographies within which we operate.Our MissionTo be the premier provider of integrated technology, marketing and customer care services. Our Values People – We value our employees and their contributions. We are dedicated to providing a workplace that is professionally challenging and personally rewarding. Integrity – We insist on open and honest dealings with our employees, customers and vendors.We believe that this is the only way to do business. Training – We are committed to investing in the development of every employee as they progress through their career at Offshore Partners. Customers – We value our customers as business partners and will treat their goals and objectives as our own.Total Solutions – We will provide the highest quality service to our customers. We will increase their competitive advantage through superior service and performance, consistently exceeding their goals and expectations. Entrepreneurial Spirit – We will take personal risks to improve our company and maintain our leadership position as the premier provider of outsourced sales, marketing and technology services. Location OFFSHORE PARTNERS Situated in the heart of the city Pudhuchery(U.T) in India n havingoffices in Cuddalore, Madurai, Tirunelveli with global technology infrastructure helps us deliver consistent results across our global customer management operation centers.

Offshore Partners Confidential Infrastructure Offshore Partners, having state-of-the-art infrastructure with respect to size, connectivity, network, bandwidth, redundancy, disaster management and security. Our infrastructure has been developed, keeping in mind the requirements of today’s business modules, with a very high degree of emphasis on redundancy and security. Scalability and flexibility have also been provided, so that there is negligible to minimal disruption of work should the need arise to introduce a new line of business or a business process. Adequate workspace per seat, as per international standards, centralized air-conditioning, a cafeteria with natural lighting, landscaping with flora, transport to and fro add to an environment that ensures reduced fatigue and monotony and thereby increases work efficiency in the company. Security within the infrastructure is of primary concern to us. Physical access into the center or of any floor or department therein, as well as protection of removable notes or documents being taken out of the premises has been catered to. Also other connectivity other than the prescribed work schedule to the outside world through the Internet is also restricted to a ‘need basis’ and that has to be authorized as per a pre-determined authentication process. Power supply at the main center have inbuilt redundancies so that work is not at all affected due to disruption of power.Trained manpower undertake periodic testing, so that in the event of any eventuality, everyone is familiar with their roles and consequently, hazards are minimized and systems are tested to be fully functional. Features 30 Production seats 1 technical training room with systems 1 language training room Huddle room on the floor for quick training updates Small meeting room on each floor for 1:1 feedback sessions Roof top cafeteria for hot meals; provision to serve quick snacks in the huddle rooms to savetime. 24 x 7 medical room.
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SKILLS
We are into The Software development & designing.

Our Core is SEO Listing and Maintaining
Our experience encompasses clients in the following fields: Accounting/finance software Processors Telecommunications equipment Camcorders Monitors Web publishing software Consumer electronics Networking equipment Notebooks Data management software Projectors Desktops Security & utilities software Printers Servers Sales & Marketing (B2B) Lead generation and qualification Inbound telesales Outbound telesales Installed base sales (cross-sales/up-sales) Service contract renewals Full account management. Sales & Marketing (B2C) Direct response management Inbound sales Installed base sales (cross-sales/up-sales) Upgrade assistanceCustomer Care Pre-sales inquiries billing support Online shopping assistance Refunds, returns and rebates Shipping/delivery Order/payment inquiries Account information Warranty entitlement


Offshore Partners Confidential Technical Support Installation Troubleshooting Usage Connectivity Error messages 3rd party integration/compatibility Back-OfficeOrder Entry Payment Processing Accounts Payable/Receivable Data Entry & Verification Data Entry [Form filling Online/Offline] Data Conversion Medical Transcription Medical Billing Legal Transcription Chat Support Email Marketing Business Transcription Content Writing Software Development Designing 3D & 2D Cad designing
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TERMS
We are Client Friendly.

We are ready to speak with the Service Buyers about the pricing , Payment.

Turn Around Time is Strictly based on Clients Requirements.

LOCATION
India - Pondicherry, Pondicherry

EMPLOYEES
20-49

YEARS IN BUSINESS
1-3 years



CONTACT INFORMATION
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