CANADA OUTSOURCING COMPANY

DESCRIPTION
We are one of the fastest growing Contact Centre for a host of services. We provide high quality, value added contact center services and Business Process Outsourcing (BPO) services to major telecom service providers, technology distributors and to leading financial institutions. Our contact centers offer support in English, French, Punjabi & Hindi languages. We service the entire spectrum of inbound and outbound customer interaction along with back office processing & technical support.

We have 65000 sq ft of space available spread over three floors, constructed on a lot of more than an acre, which can further be scaled up as per the requirement. Presently 45000 sq ft has been put to use.

Our value lies in our ability to enhance the efficiency and effectiveness of contact center activities. This approach leads to customer satisfaction while reducing costs and increasing revenues.

We offer end-to-end outsourcing solutions. We offer a host of integrated remote support services. These include customer care and technical support through multiple communication channels, backend transaction processing, outbound collections and telemarketing.

The key element of services delivery is an integrated approach towards providing increasing value over the entire course of our client relationships.

This has been possible due to our experienced Team in place having requisite experience in the domain of Telecom & back end operations. Motivated professionals who aim to achieve excellence through dedicated teamwork attend to every contact with zeal. We take pride in our ability to deliver tailor made and/or customized services at affordable prices

SKILLS
Our key areas of expertise include:

Customer care

Technical support

Backend transaction processing

Outbound collections

Telemarketing

Technology Consultation

Technology optimization

TERMS
We accept payments in USD, CAD, INR, GBP, EUR and INR.

Our offices are located in Canada and India. Our major offshore centre is in India.

Our trunaround time is three to four weeks for upto 100 seats and 90 days for upto 600 seats.

Business and payment terms depend upon the project and are negotiated at the time of signing off the project.

LOCATION Canada - Winnipeg, Manitoba EMPLOYEES 1000-5000 YEARS IN BUSINESS 11+ years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.